The Stacey Matrix

Contingency Theory
Knowledge Center


Hong Sun
Management Consultant, Canada

The Stacey Matrix

The Matrix developed by Ralph Douglas Stacey is a typical contingency approach to decision-making. Stacey's matrix is a useful addition to the Cynefin Framework for choosing the best decision-making approach, management actions and control to respond to various business situations with different degrees of complexity and agreement among stakeholders. DIMENSIONS OF THE STACEY DIAGRAM The two dimensions or axes of the Stacey Matrix are "Certainty" and "Agreement". CERTAINTY Close to Certainty: When underlying cause and effect relationships are clear, past experiences well applicable, and the outcomes predictable. Far from Certainty: When underlying cause and effect relationships are unclear, past experiences irrelevant, and the outcomes unpredictable. AGREEMENT Close to agreement: When the key stakeholders involved in an issue or decision are aligned in terms of values, interests, and objectives, etc., or are close enough to find common ground to move forward. ...


Alvaro Triana
Consultant, Colombia

Another Dimension

Another (3rd) dimension is missing (besides certainty and agreement): SPONSORSHIP OR SUPPORT. This ...

David Stehlik
Professor, United States

What's the Goal in Decision-making: the Decision or the Process

My post is a reaction and inquiry and not a quality judgment on the tool itself. Is the goal of usin...

Jaap de Jonge
Editor, Netherlands

The Goals of the Stacey Matrix

@David Stehlik: You asked what are the goals of the Stacey tool? I believe there are at least 3 main...


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Contingency Theory
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