Need for Knowledge Sharing and Knowledge Transfer
David Wilson, Manager, Canada, Premium Member
Hi Dilip: I agree with you that successful organizations need to share knowledge and must ensure knowledge is transferred from more experienced employees (who are close to retirement) to newer or more junior employees. Organizations need to understand there is a cost when knowledge is not shared or transferred.
Have you ever watched what happens when a long-term employee with specialized skills leaves the organization?
Your idea on the need to use a system to track and share knowledge is worth considering. It is frustrating to watch organizations struggle when current employees and managers do not have the history of how and why policies, practices, procedures and protocols exist.
Organizations (and its senior leaders) need to manage knowledge and ensure it is shared and transferred or be doomed to pay for the knowledge as it is redeveloped and/or reacquired. Unfortunately, many organizations have not learned this lesson. Regards, David.