Knowledge Capturing Process and Methods

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santhosh
Management Consultant, United Arab Emirates

Knowledge Capturing Process and Methods

Who can share a more detailed documentation on the knowledge capture process and methods?

  Hassaan Khalid
 

Knowledge Capturing

Einstein one said "knowledge is experience. Everything else is simply information". Knowledge is basically the know-how you pick up over the years. There is no one way to capture it.
- Communities of practice work well as they did for Siemens I believe. Other than that,
- Expert directories, and
- Encouraging your employees to share knowledge, and
- Giving them incentives
may help. But you can not really capture knowledge in any way.

  C. A. Dickey
United States
 

Knowledge Receptor

Knowledge that is not shared becomes stagnant.
Even when knowledge is shared, it must find a receptor in which it can be collected.
The capacity to receive increases with wisdom.

  Elizabeth Coleman
Innovation Consultant, New Zealand
 

Knowledge Centered Service (KCS) Methodology

The methodology of Knowledge Centered Service (KCS (...)

  Lloyd Lawrence
Manager, Australia
 

Knowledge Capture Process Challenges

I'm sure you all agree, it is challenging to defin (...)

  Lloyd Lawrence
Manager, Australia
 

Stagnant Knowledge versus Emergent Knowledge

@C. A. Dickey: Good point you raised about stagnan (...)

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