Qualitative and Quantitative Aspects of Coaching
Mentoring and coaching both have qualitative and quantitative aspects.
For example, using multiple data collection tools during my research resulted in verbal and numerical data; that is qualitative and quantitative data. The data was obtained via questionnaires, observations, interviews and journal reflections, using close-ended or Likert-type ratings and open-ended responses or comments.
Applying a 'mixed approach' to get information about participants' feelings about a mentoring-coaching initiative and the changes they experienced was useful. In addition, the mixed method was helpful to corroborate the results, and fostered a high degree of reliability and validity of results. The results showed the necessity of sharing in the learning community to improve practice.
However the most important aspects to me were qualitative
: the voices of the participants as they supported and shared with each other. Instead of only stating how many would recommend coaching, they explained how and why they would.