Olusola Obilana, Analyst, Ireland, Member
Chief Information Officers, as the nomenclature connotes, are the heads of information departments in organisations. They are quite conversant with their domain (knowledge management, ICT) and intrigues of their organisations. They are knowledgeable and current in contemporary issues and events relating to their business. They are therefore, in a good stead to advise the management or directorate, as the case may be, on information issues. They are also part of the policy decision-making body. They see to the smooth running of the department, in terms of personnel, software, machinery and networks. The department also handles the public relations duties for the organisation, particularly when there is no distinct public relations department.
In certain situations, however, chief information officers may have to contend with the problem of identity or recognition from the top echelon of the organisation
who may want to undermine them and/or refuse to accept them as part of their teams.