Standard Operating Procedures

Business Process Modeling and Simulation
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P.J. Fitzpatrick
Consultant, Ireland

Standard Operating Procedures

I am looking for information on identifying and mapping activities, process, procedures, and governing policies in Standard Operating Procedures (SOPs)
The intention is to identify and map these things in an efficient and effective manner, so we can update them as necessary.
Any suggestions on practical approaches to mapping those with subsequent documentation of procedures in Standard Operating Procedure (SOP) format?

  Jaap de Jonge
Editor, Netherlands

Standard Operating Procedures

Standard Operating Procedures (SOPs) refer to instructions, normally written ones, that are intended to document how to perform a certain activity, process, etc. The key reasons why many companies or organization rely on SOPs is to help guarantee that consistency and a certain quality level are maintained. SOPs can also be helpful when one wants to operationalize and communicate key corporate policies, government regulations and best practices.

The main benefits from using SOPs are:
  • CONSISTENCY / QUALITY: Helpful in workplaces that require strict procedures or adherence to a set of instructions to see to it that certain outcomes are attained.
  • REFERENCE / LOOKUP: They will also serve as a good reference to employees who are required to follow a given set of procedures. Even the best employees sometimes forget something.
  • TRAINING NEW EMPLOYEES: SOPs are also particularly helpful to train newly appointed employees.

Teacher, India

One More Benefit of Standard Operating Procedures

@Jaap de Jonge: SOP also serve the purpose of TRANSFER OF KNOWLEDGE from one employee to the other. In that sense, it can be called the DNA arrangement for the company. Thus, in conjunction with other...

  Patrick Parsons, South Africa

Standard Operating Procedures

I have found over the years that the approach that has worked best for me is to start with a process landscape for the business. From there you can build your process repository and model the end to ...

  P.J. Fitzpatrick
Consultant, Ireland

Templates for Mapping Activities, Process & Procedures in Standard Operating Procedures

Thanks everyone for your replies. I was wondering if there is a documented framework(s) or set(s) of templates available that can be used to help map activities, required processes and procedures to ...


Benefits of Standard Operating Procedures

Many benefits can be realized by crafting, documenting and implementing formal standard operating processes (SOPs) for your organization. Here's a comprehensive list by Sanjay Kumar Jain ("Standard op...

  Jens Pind
Business Consultant, Denmark

On-the-job-training Becomes Standardized

@Nilakantan: A big challenge with "On-the-job training" only based on experience by senior staff is that the "DNA" is becoming more and more blurry. In the end, the company will collapse, which I pers...


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