Types of Business Processes - Classifications

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Henk Kleijn and Fred Rorink in their book 'Change Management' distinguish between 5 different kinds of business processes in any company (organization): 1. Primary processes: these are the main processes in a business, typically being inbound logistics, operations (incl. production), outbound logistics, marketing and sales, services. According to some also R&D and purchasing could be viewed as primary activities / processes. 2. Secondary or supporting processes: these processes support the work of the primary processes. Examples: financial management & control, HR, administration and . 3. Systems, or steering systems: these are the processes which help the primary processes (typical on a corporate level). Examples: planning & control, logistics. 4. Decision processes: these processes interact with and guide the primary processes. 5. Communication and information processes: these are also integrated in the other processes. The accuracy of the choices and decisions made by managers (...) Read more? Sign up for free

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		5 Kinds of Biz Processes Jim Burke, Manager, United States, Member
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		5 Categories of Business Processes K.V.MOHANAN, Turnaround Manager, India, Member
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		Innovation and Logistic Processes Doug Gilbert, Professor, United States, Member
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		The Anatomy and Physics of Processes Michael Wood, Business Consultant, United States, Member
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		Most Critical Business Processes Leodegardo M. Pruna, Professor, Philippines, Member
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		Understanding Business Processes Well Marco Coronado, Manager, Mexico, Member
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		Communication Processes are Key Fernando Valdez, Consultant, Panama, Member
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		Value Stream Business Processes Ben Schlussel, Career Consultant, United States, Member
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		Business Process Types like Wooden Barrels Claudio Priolo, Director, United States, Member
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		There is Complex Interaction Between the 5 Types nan zeng
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		Organisational Framework is Important for Communication Processes! Mansingh Jaswal, Director, India, Member
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		Understanding Different Kinds of Business Processes Abdullahi Mohammad Hari, HR Consultant, Nigeria, Member
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		Strategy Process is Missing... eugenio bastianon, Professor, Italy, Member
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		The Link between Business Processes and Management Functions Lawrence Chinkhunda, Student (MBA), Malawi, Member
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		Isn't the Decision Process Most Important? Miguel Sacramento, Business Consultant, Brazil, Member
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		All Business Processes are Important! Dayson Castilhos, Consultant, Brazil, Member
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		3 + 4 + 5 = Management Processes Jackeline Molina, Consultant, Dominican Republic, Member
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		Creating Process Interactions ashraf serry, Financial Consultant, Egypt, Member
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		An Alternative Category Scheme Jerry Talley, Business Consultant, United States, Member
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		6th Business Process Type Miguel Sacramento, Business Consultant, Brazil, Member
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		Communication and Decision-making Leodegardo M. Pruna, Professor, Philippines, Member
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		Does This Categorisation Work for All Organisations? Andy Lake, Management Consultant, United Kingdom, Member
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		New Classification of Business Processes is Very Interesting Alice Quevedo O., Consultant, Mexico, Member
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		Are the Classifications Mutually Exclusive? Suman Rao, Turnaround Manager, India, Member
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		Is R&D a Primary or Secondary Process? Sohail Ejaz, Consultant, Pakistan, Member
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		Add 6. Environment Monitoring Including Competitive Intelligence LESAFFRE Serge, Consultant, France, Member
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		Process Integration Akin Akinreti, Management Consultant, Canada, Member
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		Internal and External Business Process Types Le My, Student (University), Viet Nam, Member
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		Type versus Location of Processes Jerry Talley, Business Consultant, United States, Member
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		Process Classification Framework (PCF) shahmohammadi, Business Consultant, Iran, Member
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		Business Process Relevance Depends per Organization Mick Breare
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		Alternative Business Processes Classification Alex, Accountant, China, Member
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		Agree on PCF Suman Rao, Turnaround Manager, India, Member
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		3 Categories of Business Processes Fernando Valdez, Consultant, Panama, Member
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		Position of Financial Processes Osman Abdel-Rahman, CEO, Ghana, Member
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		Internal and Expernal Business Processes Ajanaku Adewunmi, Consultant, Nigeria, Member
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		eTOM Alba Lucia Duque Salazar, Project Manager, Colombia, Member
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		Business Processes Differ per Industry Leodegardo M. Pruna, Professor, Philippines, Member
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		Summary Kurt Ludikovsky, Consultant, Austria, Member
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		Business Process Classification venkataramanan, Professor, India, Member
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		Keep Business Process Categorization Simple Tin Win, Member
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		Think End-to-end And.. Matthias Bittrich, Business Consultant, Germany, Member
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		... But also Left and Right Kurt Ludikovsky, Consultant, Austria, Member
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		Voice of Customer is Fundamental Matthias Bittrich, Business Consultant, Germany, Member
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		Processes are Essential, But Uniformity is a Risk Kurt Ludikovsky, Consultant, Austria, Member
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