Types of Business Processes - Classifications

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Types of Business Processes - Classifications
Marten van der Zee, Premium Member
Henk Kleijn and Fred Rorink in their book 'Change Management' distinguish between 5 different kinds of business processes in any company (organization):
1. Primary processes: these are the main processes in a business, examples are R&D, marketing, sales, production and purchasing.
2. Secondary or supporting processes: these processes support the work of the primary processes. Examples: financial management & control, HR, administration and facility management.
3. Systems, or steering systems: these are the processes which help the primary processes (typical on a corporate level). Examples: planning & control, logistics.
4. Decision processes: this process interacts with the other processes.
5. Register

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Jim Burke, Member
Would be interesting to see these laid out as a sy...

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Thanks for this enlightenment; though I'm interact...

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Doug Gilbert, Member
I believe that Dr. Scheer at one time used a class...

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Michael Wood, Member
Interesting. However, I find that it is the anatom...

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Leodegardo M. Pruna, Member
Note that the last two (4. decision and 5. communi...

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Marco Coronado, Member
I think this types of classification is important ...


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Ben Schlussel, Member
Also when you are considering the specific busines...

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nan zeng
The efforts in corporate process categorization ar...


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Abdullahi Mohammad Hari, Member
I am impressed with this discussion because it hel...

Strategy Process is Missing...Sign up
eugenio bastianon, Member
I find that is the strategic management that lacks...

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Lawrence Chinkhunda, Member
The 5 processes are quite alright. Managers should...


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Dayson Castilhos, Member
Interesting discussion; we see that every comment ...


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ashraf serry, Member
Should we want to consider the levels of process i...

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Jerry Talley, Member
I'd suggest a different schema; I distinguish proc...

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Miguel Sacramento, Member
I would suggest an additional category of business...


Does This Categorisation Work for All Organisations?Sign up
Andy Lake, Member
Interesting. But I wonder if it works for all orga...

New Classification of Business Processes is Very InterestingSign up
Alice Quevedo O., Member
Thanks Marten for sharing this new classification....

Are the Classifications Mutually Exclusive?Sign up
Suman Rao, Member
Hello Marten - thanks for bringing this to our att...

Is R&D a Primary or Secondary Process?Sign up
Sohail Ejaz, Member
I have one question, R&D is listed as a primary pr...



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Le My, Member
Business processes can also be divided in 2 types:...

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Jerry Talley, Member
I urge a distinction between where a process occur...

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shahmohammadi, Member
I think the PCF (

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Mick Breare, Member
Very interesting but in my experience, things do n...

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Alex, Member
We can also classify business processes by their r...

Agree on PCFSign up
Suman Rao, Member

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Fernando Valdez, Member
I tend to disagree with large lists of categories....

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Osman Abdel-Rahman, Member
@Mick Breare : I...

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Ajanaku Adewunmi, Member
@Le My : The int...

eTOMSign up
Alba Lucia Duque Salazar, Member
What about eTOM (enhanced Telecom Operations Map)?...


SummarySign up
Kurt Ludikovsky, Member
This is somewhat an interesting thread, and the co...

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venkataramanan, Member
I agree with the first classification.
1) pri...

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Tin Win, Member
Making a categorization simple is better than maki...

Think End-to-end And..Sign up
Matthias Bittrich, Member
Think end-to-end: what about redundant processes? ...





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