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Types of Business Processes - Classifications
Marten van der Zee, Student (University), Netherlands, Premium Member
Henk Kleijn and Fred Rorink in their book 'Change Management' distinguish between 5 different kinds of business processes in any company (organization):
1. Primary processes: these are the main processes in a business, examples are R&D, marketing, sales, production and purchasing.
2. Secondary or supporting processes: these processes support the work of the primary processes. Examples: financial management & control, HR, administration and facility management.
3. Systems, or steering systems: these are the processes which help the primary processes (typical on a corporate level). Examples: planning & control, logistics.
4. Decision processes: this process interacts with the other processes.
5.
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5 Kinds of Biz Processes
Jim Burke, Manager, United States, Member Would be interesting to see these laid out as a systems map, with leverage points identified, for particular companies, since each is a bit unique. |
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5 Categories of Business Processes
K.V.MOHANAN, Turnaround Manager, India, Member Thanks for this enlightenment; though I'm interacting with each of these processes everyday, I never noticed the difference and interdependence....  |
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Innovation and Logistic Processes
Doug Gilbert, Professor, United States, Member I believe that Dr. Scheer at one time used a classification of only two types:
- Innovation processes, and
- Logistic processes.
Under ... |
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The Anatomy and Physics of Processes
Michael Wood, Business Consultant, United States, Member Interesting. However, I find that it is the anatomy & physics of a process that eludes most.
Understanding object transformations, stimulus trigg... |
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Most Critical Business Processes
Leodegardo M. Pruna, Professor, Philippines, Member Note that the last two (4. decision and 5. communication processes) are the most critical, because their failure to function and work well would cause... |
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Understanding Business Processes Well
Marco Coronado, Manager, Mexico, Member I think this types of classification is important and helpful to understand some specific characteristics of each process.
But is very important... |
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Understanding Different Kinds of Business Processes
Abdullahi Mohammad Hari, HR Consultant, Nigeria, Member I am impressed with this discussion because it helps me a lot to understand which kind of business processses exist, as well as the system structure ... |
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All Business Processes are Important!
Dayson Castilhos, Consultant, Brazil, Member Interesting discussion; we see that every comment enlightens the subject: Coronado and the SIPOC; Priolo and the weak points; Nan Zeng and the system ... |
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Creating Process Interactions
ashraf serry, Financial Consultant, Egypt, Member Should we want to consider the levels of process in a business environment, then we have to track the "interactions" between the said levels.
Typ... |
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An Alternative Category Scheme
Jerry Talley, Business Consultant, United States, Member I'd suggest a different schema; I distinguish processes that..
1. Operate on things (make, ship, etc.)
2. Operate on information (combine, a... |
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6th Business Process Type
Miguel Sacramento, Business Consultant, Brazil, Member I would suggest an additional category of business Processes:
6. Monitoring the environment. This ... |
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Are the Classifications Mutually Exclusive?
Suman Rao, Turnaround Manager, India, Member Hello Marten - thanks for bringing this to our attention.
However I think one of the fundamental requirements for any classification/taxonomy is ... |
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Is R&D a Primary or Secondary Process?
Sohail Ejaz, Consultant, Pakistan, Member I have one question, R&D is listed as a primary process. Why it is not under category 2 as R&D is generally done as support to any decision making. |
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Internal and External Business Process Types
Le My, Student (University), Viet Nam, Member Business processes can also be divided in 2 types: internal and external:
- External processes include the "primary processes", related to custom... |
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Type versus Location of Processes
Jerry Talley, Business Consultant, United States, Member I urge a distinction between where a process occurs and the essential nature of a process. To call a process primary just tells me where it sits in th... |
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Business Process Relevance Depends per Organization
Mick Breare, Business Consultant, United Kingdom, Member Very interesting but in my experience, things do not generally work like that in reality. What might form key processes (you call them primary) in one... |
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Agree on PCF
Suman Rao, Turnaround Manager, India, Member @ Shahmohammadi:
Yes indeed agree that PCF (the important one I am atleast aware of is APQC's PCF) is comprehens... |
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eTOM
Alba Lucia Duque Salazar, Project Manager, Colombia, Member What about eTOM (enhanced Telecom Operations Map)?
This framework has been developed for telcos industries and it has been implemented for some f... |
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Summary
Kurt Ludikovsky, Consultant, Austria, Member This is somewhat an interesting thread, and the comments are valuable. Nevertheless is seems to me a little like "losing the sight of the forest for t... |
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Business Process Classification
venkataramanan, Professor, India, Member I agree with the first classification.
1) primary processes and 2) secondary processes.
All others can also be grouped under these two categ... |
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Think End-to-end And..
Matthias Bittrich, Business Consultant, Germany, Member Think end-to-end: what about redundant processes? If your goods or services are perfect, for example Six Sigma level, why would you need an expensive,... |
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Rakesh Gudur
