Business Intelligence Tools for SMEs
For the last two years I have been working giving some advice on processes improvement to local companies from small to medium size and I have found that the level of business controls (reporting/dashboards) is very poor in most of companies that I have visited.
Most of them neither have a complete ERP which integrates their operations nor a structured system to collect business information. The average company only has two modules, the first one to register the accounting records and the other one is related to the payroll processes, the common practice is that these have been customized by an IT student or analyst.
So this situation could represent and opportunity to introduce some tools such as Business Intelligence but market costs are too high that sometimes arise the question from the customer perspective, do I have to invest in a BI tool which could help to exert better control on my business or it would be better to invest on developing the other modules do I need to integrate all my businesses on other words to complete their ERP.
What do you think about this or what would be your best advise?