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Liem Nguyen
Strategy Consultant, Canada
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The benefits of going digital can be big. However, we are still seeing organizations stuck in the status-quo and unwilling to change.
The main issue that corporate leaders are facing is implementing digitization the right way. Combined to this comes the fear of change which is a main barrier to innovation.
For change to be implemented, it is vital to first of all have a clear understanding of what must be transformed.
Basically there are 7 distinct components of a business which can be transformed digitally. These categories make up the "digitization piano":
The BUSINESS MODEL (how a company makes money)
The STRUCTURE (how a company is organized)
The PEOPLE (who works for a company)
The PROCESSES (how a company does things)
The IT CAPABILITY (how information is managed)
The OFFERINGS (what products and services a company offers)
The ENGAGEMENT MODEL (how a company engages with its customers and other stakeholders).
These 7 categories or focus areas mak (...) Read more? Sign up for free
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