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BPR Through E-Governance Initiatives
Suresh Gopal, Management, India, Member
In the public sector field of a government like India, implementing a 100% BPR would be difficult. Because the waste processes & positions identified out of such exercises would be of greater portion and the government itself would be unsure on how to cleanup such wastes.
Rather, the initiatives to bring many such processes under the E-Governance umbrella is a good trade-off to improve the processes (especially done through ppp business model) and at the same time leaving the "government workforce" greatly unaffected.
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BPR Through E-governance
Partha Bardhan, Business Consultant, India, Member Implementing change is always difficult, be it in public sector or private sector or even at an individual level. Key to success in implementing a BPR or performance improvement initiative is the initiative's ability to communicate the objectives clearly and regularly. In my experience I have observed that a human component is critical for long term success.
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