Tomas Helling, Manager Corporate Business Processes, Sweden
Bruce, there is no simple answer to this. I would not even talk about "cost" for BPR-initiatives as they all by nature are aiming at encreasing revenue, time-to-market, shorten lead times, reduce waste etc. I would rather talk about investments
. Depending on the scope of the initiative, the kind of industry / business and the as-is status the investment will vary a lot between different initiatives.
I was involved in a BPR initiative at a national utility company in the late 90´ies. We invested (labour cost and consultants) about 1 million $ in the project. We could release $ 40 million in annual savings.