BPR supported by TQM

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BPR supported by TQM
After we implement BPR on the ground we should use TQM as a continuous improvement tool or cal it Kaizen or other tools to maintain the system and satisfy the "moving target" customers needs.

Continuous Improvement after BPR
I am working on the title "CONTINUOUS IMPROVEMENT MODEL DEVELOPMENT AFTER IMPLEMENTING BPR", so issues regarding to this are very important for me.

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Jaap de Jonge, Editor
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How to Maintain After BPR?
Amin Husin, Member
This topic is what I am planning to do for my research. In public sector, various BPR projects have been implemented, but then how do they still follow whatever changes become necessary?
Reporting a success story is common and is expected, but how far and how long will it still be in the peoples' minds and hearts. People is the process, right?
TQM might help to maintain the success of the BPR effort, and I am also investigating other methods as well.

The Problem with Following Up BPR with a Continuous Improvement Effort
Jaap de Jonge, Editor
It's important you realize that BPR is a radical, all-at-once philosophy. It is its nature. It is everything it is about. Proponents of BPR believe they can fix things in one mighty effort. It is their 'religion'.
Because of that, it is hard to convince these same people that it is a good idea to follow up the BPR effort with a continuous improvement effort of some kind.
One solution to this challenge could be to present it as an 'ideal marriage'.


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