How to Maintain After BPR?
Amin Husin, Student (MBA), Malaysia
This topic is what I am planning to do for my research. In public sector, various BPR projects have been implemented, but then how do they still follow whatever changes become necessary?
Reporting a success story is common and is expected, but how far and how long will it still be in the peoples' minds and hearts. People is the process, right?
TQM might help to maintain the success of the BPR effort, and I am also investigating other methods as well.