X
Welcome to the world's #1 website about management.
Why register?
- Discover 1000s of knowledge centers.
- Learn from colleagues and experts.
- By signing up you get full access to all knowledge centers and discussion forums, including Extended Marketing Mix.
Log in
|
Is the Customer Always Right?
Daniel Bott, Manager, Nigeria, Member
1. The customer is always right.
2. The customer comes second.
Which position do you agree with? Why?...
|
|
| |
|
Is the Customer Always Right?
Niaz Mohammed, Member Whether the customer comes first or second depends on the business you are in:
1. For a business into making customized products or services f... |
|
| |
|
Customer Comes 1st or 2nd?
satyajit mohanty, Teacher, India, Member It also depends on the situation. The consumer is one of a stakeholders in a company and also the most important one. But you can't always go out o... |
|
| |
|
Always Respect the Customer
Ryan McMinn, Business Consultant, United States, Member Instead of saying "the customer is always right," a business should be saying: " the customer is always respected."
A business should alway... |
|
| |
|
The Customer is Always Right
Martin Mwesa, Manager, Zambia, Member Customers are always right. Our job is to understand their needs and then to figure out how our capacities and core business can deliver on their expe... |
|
| |
|
Positions of Customer
shantanu karaiya, Student (MBA), India, Member Customer comes firstly.
Because all the marketing policies depend on customers and marketing starts with identifying the need and wants of the cu... |
|
| |
|
The Customer
John Cowper, Business Consultant, Australia, Member The late Bob Stone, (author of 'Successful Direct Marketing Methods' once said "A customer isn't a customer until he bought twice". He was a wise man!... |
|
| |
|
Customer # 1 = King
Samuel Prasetya Dharmatama, Management Consultant, Indonesia, Member Customers come first! The reasons why are really simple:
* Customers are powerful to either bring friends and relatives to shop 'til they ... |
|
| |
|
Respect Customer
Henry Young, Student (University), Member Maybe the customer isn't always right, but needs to believe he is? That being said, I'm in agreement with Mr. McMinn; respecting the customer is the w... |
|
| |
|
Customer is not Always Right
Y Yogi Raj, Entrepreneur, India, Member This is the most over-rated phrase. If customer is always right, there is no need for entrepreneurs to brainstorm on new ideas. It is job of a sales m... |
|
| |
|
Reinventing Leadership
Dillon, ICT Consultant, Namibia, Member I was taken aback at the situation in some companies where the current type of leadership can only bring out 50-55% of capabilities of individuals bec... |
|
| |
|
Customer is not Always Right!
Uttara Kuksal, Student (MBA), Member This is an overrated phrase. If customers were always right, no business would continue to exist profitably in the long run. Granted the main goal ... |
|
|
