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Gary Wong
Consultant, Canada
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We've all been in arguments, such as when one person wants to proceed with something, but the other wants to stop.
A resolution requires empathic listening, the ability to put yourself in the "other person's shoes" and view an issue from the other's perspective.
Here's how a Six Thinking Hats Short Sequence can be used for 2 persons / parties. The hat sequence is: blue > yellow > black > red > blue.
1. Blue hat: let's agree together to look at the pros and cons of the options (in this example, proceeding and stopping.)
2. Yellow hat: now let's both list the benefits of each option. Listen to each other and work to build a list together.
3. Black hat: now let's both list the risks/faults of each option. Again listen and work together.
4. Red hat: check for changes in feelings. Listen for clues like: "oh, now I understand where you're coming from... Gosh, I never thought about that..." are people emotionally willing to have a healthy discussion?
5. Blue hat: decide on next steps. (...) Read more? Sign up for free
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Jacob Andrews
Entrepreneur, United Arab Emirates
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Be and Think in Their Shoe
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julia burlacu
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sammie
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SYED ATIF ALI
Student (University), Pakistan
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wafaa
Sudan
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Be and Think in Their Shoe
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Mahmoud
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Resolving a Business Argument May Require Analysis First
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melchiorre calabrese
Manager, Italy
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Bill Boynton
Teacher, United States
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I once experienced an o (...)
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Leodegardo M. Pruna
Professor, Philippines
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Caroline A Vine
Manager, United Kingdom
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ARMSTRONG IDAHOR
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Gary Wong
Consultant, Canada
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Darryl Lynn Jones
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Vachu Kabbinale
Student (MBA), India
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Student (MBA), Sri Lanka
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Adamson
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Gary Wong
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Mahmood Azizi
Manager, Iran
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Sometimes a Problem Cannot Be Solved
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SAMUEL NDUATI MBUGUA
Management Consultant, Kenya
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John Moses
Manager, Nigeria
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Mandulo
Manager, South Africa
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Taurai Nyamuzuwe
Student (MBA), Zimbabwe
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Ranjan
Director, India
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VENKATESWARAN
Teacher, India
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Resolving a Business Argument..
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Consultant, Ghana
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Manager, South Africa
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Resolving a Business Argument: Get Rid of the Anger First :-)
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Jim Liang
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Amir Momendoust
Manager, Iran
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Dr zahra gheidar
Consultant, Iran
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T Macey
Manager, United Kingdom
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Gary Wong
Consultant, Canada
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claudio pizzi
Business Consultant, Argentina
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Resolving a Business Argument
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robin umiom
Entrepreneur, Nigeria
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Andyson Mupeta
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Understanding Each Others Personalities
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Wisdom Amegbletor
CEO, Ghana
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Dealing with High Ego's
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Darryl Lynn Jones
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Gary Wong
Consultant, Canada
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Controlling Time using a Six Thinking Hats Sequence
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Plyin
Manager, China
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Work with Other's Ego
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Adamson
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Work with Other's Ego
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claudio pizzi
Business Consultant, Argentina
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JOSE AGUILAR
Project Manager, Guatemala
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Bill Boynton
Teacher, United States
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Dialogue the Need for Listening
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Gary Wong
Consultant, Canada
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Parallel Thinking Greatly Aids Listening to Understand
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KATHRYN STEINER, MBA
Entrepreneur, United States
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Caroline A Vine
Manager, United Kingdom
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melchiorre calabrese
Manager, Italy
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Apply the Black Hat with your colleague
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julia burlacu
Entrepreneur, Mexico
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Jaap de Jonge
Editor, Netherlands
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Jaap de Jonge
Editor, Netherlands
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Gary Wong
Consultant, Canada
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