Resolving a Business Argument

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Resolving a Business Argument
Gary Wong, SIG Leader
We've all been in arguments, such as when one person wants to proceed with something, but the other wants to stop.
A resolution requires empathic listening, the ability to put yourself in the "other person's shoes" and view an issue from the other's perspective.
A business argument...Here's how a Six Thinking Hats Short Sequence can be used for 2 persons / parties. The hat sequence is: blue > yellow > black > red > blue.
1. Blue hat: let's agree together to look at the pros and cons of the options (in this example, proceeding and stopping.)
2. Yellow hat: now let's both list the benefits of each option. Listen to each other and work to build a list together.
3. Black hat: now let's both list the risks/faults of each option. Again listen and work together.
4. Red hat: check for changes in feelings. Listen for clues like: "oh, now I und... Register

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melchiorre calabrese, Member
@Julia Burlacu: ...

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Bill Boynton, Member
Very interesting article.
I once experienced ...

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Leodegardo M. Pruna, Member
@Julia Burlacu: ...

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Gary Wong, SIG Leader
Wow, what rich content! Imagine if we were all in ...

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Fantastic reminder for those in clinical superviso...

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Vachu Kabbinale, Member
@Julia Burlacu :...

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Adamson, Member
That is a good approach. However, when I count the...

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Gary Wong, SIG Leader

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Mahmood Azizi, Member
Thanks for putting these thoughts here. If the arg...

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Ranjan, Member
I suggest to assign goals / responsibilities which...

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Gary, congrats for this good initiative... It is a...

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ernest agbenohevi, Member
The six thinking hats constitutes a fantastic mode...

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Strauss, Member
Wow people this is a very interesting sequence of ...


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Amir Momendoust, Member
@Julia Burlacu: ...

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Dr zahra gheidar, Member
Yes, it is considerable point; "put yourself in ot...


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@T Macey: To put...

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Dear Julia, really it is very interesting to read ...

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