Rating Scales
Mario Lopez
Don't use these 4 quadrants to measure employee performance. Use them to
measure the ability of the manager to get the employees from Q1 to Q4.
To appraise employee performance consider using the
SMART Goal technique. In every task you give an end result and a time frame to complete it. Then assign a 1 to 5 scale to the ability of accomplishing the goal in the time frame:
- Correctly finish and always ahead of time - Scores 5
- Correctly finish and sometimes ahead of time - 4
- Correctly finish and in the time given - 3
- Sometimes finish late or incorrectly - 2
- Never finish on time or correctly - 1
That way you have a bottom line to measure everyone against the same scale, using the same method of training but it is not affected by the difficulty in tasks one employee may have over another.
