Suggestion for Baldrige Model: ERP

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Suggestion for Baldrige Model: ERP

This model should be reviewed now. We can't underestimate the value of process mgt. It should get more points because of increase in usage of ERP packages.

  Sajee Sirikrai
Professor, Thailand
 

Baldrige

Agree that process mgt is very important. But I doubt whether it is because of ERP or the real sense PDCA.

  Ben Thompson
Analyst, Australia
 

Baldrige Model and ERP

Realistically the ERP usage is arbitrary, in regard to process improvement. Baldrige aims at focusing on the improvement of the processes around what people get out of the use of an ERP system. Most ERPs seem to offer a vault for records and cycle patterns, but processes offer the chance to improve on how this data is analysed and used. I find that 3rd party plugins offer more practical insight to an ERP, and can be changed or replaced more quickly than the core ERP, thus adding more benefit?

  Dr Michael John Freestone
Management Consultant, United Kingdom
 

The Role of ERP in the Baldrige Model

@Ben Thompson: I totally agree. It is all about th (...)

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