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Dipali, India
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HR Use of Balance Scorecard
How can we use the concept of balance scorecard for activities such as potential measurement, career growth etc?
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Siwicki, UK
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HR Use of Balanced Scorecard
Take a look at the K and N book 'strategy maps'. It outlines the place of Human Capital within the BSC framework. It outlines approaches including Human Capital such as the use of 'Strategic Job Roles'. Essentially, the BSC is designed to create alignment, so without fitting the HR approach within the entire organisational or business unit strategy, you've just created an isolated; perhaps, tactical not strategic scorecard/dashboard.
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Aderoju Ogunlana Student (Other), United States
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HR Use of Balanced Scorecard
The learning and growth element can be replaced or expanded to cover "people" category. This allows for room to judge potential for growth and performance.
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Paul Maguire Business Consultant, United States
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HR Use of Balanced Scorecard
K and N's book, 'The Execution Premium: Linking Strategy to Operations for Competitive Advantage' provides further background;.
Also explore Paul Niven's 'Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results'.
For practical suggestions and for a training perspective, look at Pangarkar / Kirkwood's 'The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy' (Essential Knowledge Resource.
Each provide examples, templates and measures that can prove useful within the framework of cause-and-effect logic and holistic nature of the BSC.
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