HR Use of Balanced Scorecard
Paul Maguire, Member
K and N's book, 'The Execution Premium: Linking Strategy to Operations for Competitive Advantage' provides further background;.
Also explore Paul Niven's 'Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results'.
For practical suggestions and for a training perspective, look at Pangarkar / Kirkwood's 'The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy' (Essential Knowledge Resource.
Each provide examples, templates and measures that can prove useful within the framework of cause-and-effect logic and holistic nature of the BSC.