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Norma Simons
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Does anyone have more information, experiences or lessons learned with using a Balanced Scorecard for financial institutions?
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Chico Lam
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Balanced Scorecard for Financial Institutions in Canada
TD Bank Financial Group has balanced scorecards for its corporate operations, retail operations and support functions. Works pretty well for us!
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Hoang Thanh, HR Consultant, Viet Nam
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BSC in Finance Institutions
Could you send me this BSC of TD Bank Financial Group? I am now deeply interested in this issue. Implementing BSC into a finance institution is quite complicated.
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rajiv gupta, Business Consultant, India
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Balanced Scorecard in Insurance and Banking
I have run a BSC programme in an insurance co for the last 4 years aligned with a strategy map. It has been a tremendous learning experience. Have cascaded it to the departmental lead level also. BSC is altogether a paradigm change as besides being a much more systemic approach to goal setting, there is a much sharper focus on team/individual performance aligned with the strategy of the co which is altogether rare here as the prevalent practice is for performance accountability loosely linked with strategy. There are several other benefits as well.
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