Balanced Scorecard in Banking Industry

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Gandhi Heryanto
Management Consultant, Indonesia

Balanced Scorecard in Banking Industry

Anyone has done research about the relationships amongst the balanced scorecard, intellectual capital, organization commitment and organization performance in the banking industry? Thanks for your ideas.

  Jaap de Jonge
Editor, Netherlands
 

Balanced Scorecard in Banking Industry

Could you please give some more background and details on your question?
And could you also mention what you already know about this topic yourself?
This will help others to better assist you...

  Gandhi Heryanto
Management Consultant, Indonesia
 

Balanced Scorecard in Banking Industry

@Jaap de Jonge (Editor): I plan to do research for my dissertation about the topic. There was a research about the same topic but in LED industry. The result indicated there is significant interacting effect of BSC implementation, intellectual capital, organization commitment to organization performance.
The researcher suggested more research to see if the results will be the same for another industry. I will do it in Indonesia in banking industry. Many banks here already implemented BSC and will have enough population for a research sample.
I would like to have ideas if anybody has experiences about similar topic. Thank you.
Editor: Thanks, the correlation seems interesting and significant. Do you have a source of the LED research?

  Gandhi Heryanto
Management Consultant, Indonesia
 

Balanced Scorecard in Banking Industry

@Gandhi Heryanto: American Journal of Business and (...)

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