Make Balanced Scorecard a Regulatory Requirement
I have the view, that the Balanced Scorecard should be enforced as a regulatory requirement for organizations.
It should be part of corporate governance requirement to regulate the strategies employed by management and the board.
It should be part of SarbOx for USA or corporate governance regulatory requirement, 'comply or explain'.
It is because now the emphasis, is on the customer satisfaction and continuous improvement of process, it has a long term profit maximization and competitiveness.
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