What the Balanced Scorecard DOES Address and What NOT

Balanced Scorecard
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Balanced Scorecard > Best Practices > What the Balanced Scorecard DOES Address and What NOT

What the Balanced Scorecard DOES Address and What NOT
musazili, Teacher, Kenya, Member
According to my experience, the balanced scorecard effectively deals with the 'hard side' of the organization, for example the financial performance (such as the turn over), the level of training, the quality and quantity of products.
However if fails to address the 'soft side' of an organization, such as causes of under performance, motivation of employees and organization indigenous factors e.g. internal politics.

Extra Perspectives Can be Added
Samuel A Villegas Arvelo, Management Consultant, Venezuela, Member
In my experience using the BSC during the last 5 years, it is a very effective tool to measure, report and "align" business perspectives and improvement initiatives. Extra perspectives (for example the soft sides of organizations) can be easily added to the traditional ones and you can also include the soft side of business in any kind of Strategy Map.

BSC and Soft Aspects
Antonio Velasquez J., Management Consultant, Peru, Member


BSC is a Speedometer
Shad Raza, Manager, India, Member

What the BSC Measures and what it Does Not
Bukekile Mashoko, Analyst, South Africa, Member


The BSC Does Deal with Soft Aspects
Paul Maguire, Business Consultant, United States, Member

Use 7S to Deal with Soft aspects in BSC
Johnny Michael Tan, Management Consultant, Malaysia, Member

It Depends on How it is Deployed
Tayo Aduloju, CEO, Nigeria, Member


Balanced Scorecard - Effectiveness in Addressing Soft Side
Yesheen Vibhakar, Strategy Consultant, India, Member


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Balanced Scorecard
Best Practices

Balanced Scorecard
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