What the Balanced Scorecard DOES Address and What NOT

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What the Balanced Scorecard DOES Address and What NOT
musazili, Teacher, Kenya

According to my experience, the balanced scorecard effectively deals with the 'hard side' of the organization, for example the financial performance (such as the turn over), the level of training, the quality and quantity of products.
However if fails to address the 'soft side' of an organization, such as causes of under performance, motivation of employees and organization indigenous factors e.g. internal politics.... Register

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Samuel A Villegas Arvelo, Management Consultant, Venezuela
In my experience using the BSC during the last 5 y...

BSC and Soft AspectsSign up
Antonio Velasquez J., Management Consultant, Peru
That's right. However if you put "figures" to the ...

Satisfaction Surveys Round Out the NumbersSign up
McDavitt, ICT Consultant, New Zealand
'Soft side' measures can be collected using sta...

BSC is a SpeedometerSign up
Shad Raza, Manager, India
As we all know the BSC is a speedometer of busi...

What the BSC Measures and what it Does NotSign up
Bukekile Mashoko, Analyst, South Africa
I have little experience with using the BSC as a s...

BSC Does Not Deal with Soft AspectsSign up
Peter Herbert, USA
All in all, we must conclude that Musazili is righ...

The BSC Does Deal with Soft AspectsSign up
Paul Maguire, Business Consultant, United States
I agree that the 'soft side' is often the most cha...

Use 7S to Deal with Soft aspects in BSCSign up
Johnny Michael Tan, Management Consultant, Malaysia
I agree soft aspects can be captured under learnin...

It Depends on How it is DeployedSign up
Tayo Aduloju, CEO, Nigeria
In a decade of application of the BSC, I have foun...


Balanced Scorecard - Effectiveness in Addressing Soft SideSign up
Yesheen Vibhakar, Strategy Consultant, India
The word 'Balanced' in the BSC is the balance betw...


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