What the Balanced Scorecard DOES Address and What NOT

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According to my experience, the balanced scorecard effectively deals with the 'hard side' of the organization, for example the financial performance (such as the turn over), the level of training, the quality and quantity of products. However if fails to address the 'soft side' of an organization, such as causes of under performance, motivation of employees and organization indigenous factors e.g. internal politics. (...) Read more? Sign up for free

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		Extra Perspectives Can be Added Samuel A Villegas Arvelo, Management Consultant, Venezuela, Member
	In my experience using the BSC during the last 5 years, it is a very effective tool to measure, report and "align" business perspectives and improvement initiatives. Extra perspectives (for example the soft sides of organizations) can be easily added to the traditional ones and you can also include the soft side of business in any kind of Strategy Map.

		BSC and Soft Aspects Antonio Velasquez J., Management Consultant, Peru, Member
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		Satisfaction Surveys Round Out the Numbers McDavitt
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		BSC is a Speedometer Shad Raza, Manager, India, Member
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		What the BSC Measures and what it Does Not Bukekile Mashoko, Analyst, South Africa, Member
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		BSC Does Not Deal with Soft Aspects Peter Herbert
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		The BSC Does Deal with Soft Aspects Paul Maguire, Business Consultant, United States, Member
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		Use 7S to Deal with Soft aspects in BSC Johnny Michael Tan, Management Consultant, Malaysia, Member
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		It Depends on How it is Deployed Tayo Aduloju, CEO, Nigeria, Member
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		BSC Addresses Both the 'hard' and 'soft' Sides of an Organization Nelson Waweru, Manager, Kenya, Member
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		Balanced Scorecard - Effectiveness in Addressing Soft Side Yesheen Vibhakar, Strategy Consultant, India, Member
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