What the Balanced Scorecard DOES Address and What NOT

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What the Balanced Scorecard DOES Address and What NOT
musazili, Member
According to my experience, the balanced scorecard effectively deals with the 'hard side' of the organization, for example the financial performance (such as the turn over), the level of training, the quality and quantity of products.
However if fails to address the 'soft side' of an organization, such as causes of under performance, motivation of employees and organization indigenous factors e.g. internal politics....Register

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Samuel A Villegas Arvelo, Member
In my experience using the BSC during the last 5 y...

BSC and Soft Aspects
Antonio Velasquez J., Member
That's right. However if you put "figures" to the ...

Satisfaction Surveys Round Out the Numbers
McDavitt, Member
'Soft side' measures can be collected using sta...

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Shad Raza, Member
As we all know the BSC is a speedometer of busi...

What the BSC Measures and what it Does Not
Bukekile Mashoko, Member
I have little experience with using the BSC as a s...

BSC Does Not Deal with Soft Aspects
Peter Herbert
All in all, we must conclude that Musazili is righ...

The BSC Does Deal with Soft Aspects
Paul Maguire, Member
I agree that the 'soft side' is often the most cha...

Use 7S to Deal with Soft aspects in BSC
Johnny Michael Tan, Member
I agree soft aspects can be captured under learnin...

It Depends on How it is Deployed
Tayo Aduloju, Member
In a decade of application of the BSC, I have foun...


Balanced Scorecard - Effectiveness in Addressing Soft Side
Yesheen Vibhakar, Member
The word 'Balanced' in the BSC is the balance betw...


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