3 Types of Performance Measures

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Balanced Scorecard > Forum > 3 Types of Performance Measures

3 Types of Performance Measures
Nelson Waweru, Manager, Kenya, Member
David Parmenter in his extensive research in this area has concluded that there are three types of performance measures:
- Key Result Indicators (KRIs) that tell the board how managers have performed in terms of a critical success factor or perspective of the Balanced Scorecard.
- Performance Indicators (PIs) that tell staff and managers what to do.
- KPIs that tell staff and managers what to do in order to increase performance dramatically.
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Aamir Firoz Shamsi, Professor, Pakistan, Member
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