3 Types of Performance Measures

Balanced Scorecard > Best Practices

3 Types of Performance Measures
Nelson Waweru, Manager, Kenya, Member
David Parmenter in his extensive research in this area has concluded that there are three types of performance measures:
- Key Result Indicators (KRIs) that tell the board how managers have performed in terms of a critical success factor or perspective of the Balanced Scorecard.
- Performance Indicators (PIs) that tell staff and managers what to do.
- KPIs that tell staff and managers what to do in order to increase performance dramatically.
An organization should have a governance report comprising up to ten measures providing KRIs for the board plus a Balanced Scorecard comprising up to 20 measures a mix of KPIs and PIs for the management team....Sign up

Governance Report
Aamir Firoz Shamsi, Professor, Pakistan, Member
I agree with the idea of a governance report comprising details for all levels of management in terms of KRIs, PIs and KPIs.
Corporate ...Sign up


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