Team and Individual Performance
Paul Maguire, Business Consultant, United States
Team and individual performance can be boiled down to one of alignment. At the organization level, themes are:
1. The alignment tool
- such as operational excellence - provides the organizing structures for departments & individuals & keeps the focus on strategy versus reactive, “hot topics” of the day.
2. The cascading process
follows themes or objectives. It answers the question, “how is this division/position/individual contributing to the strategic objectives?” Use a matrix to explicitly link corporate objectives to the unit’s objectives to identify the contributions and gaps to be resolved (becomes the basis for SLA’s for support unity).
3. Leverage job families and individual contributors to align day-to-day work, performance expectations, competency requirements and individual development plans
. The perceived gap between strategy and individual performance is often unfathomable. The key is to focus on the internal processes perspective as the context within which the work is performed.