Create Strategic Aligment + Line-of-sight

Balanced Scorecard
Knowledge Center

Best Practices
JOHAN HOUGH, South Africa

Create Strategic Aligment + Line-of-sight

You must first assess the level of alignment in your organization. Based on this you proceed with tracking performance on the SBU level and then cascade to the individual level or performance contract level.
Having done this for more than 80 companies, the important issue is to get 100% line-of-sight or strategic alignment. This means that everybody must be able to "see" her or his contribution in terms of the strategic objectives.

  Donald Reynolds
Manager, United States

Create Strategic Alignment + Line-of-sight

In order to create a clear strategic line of sight you may want to consider creating a high level "Strategy Map" for your organization. Kaplan & Norton themselves have noted in "Execution Premium" that just balanced scorecarding alone with measure & metrics is not enough to create organizational alignment. The strategy map identifies strategic objectives for the organization, people will continuously strive toward the themes of the objectives. The objective are then broken down into balance scorecard metrics and measures. We inspire and align strategy with objectives "ideas" and evaluate performance with measures and metrics. Trying to inspire performance with just measures & metrics is akin to the old Taylorism days.

  Paul Maguire
Business Consultant, United States

Create Strategic Alignment + Line-of-sight

Yes. Good communication (including frequency and media) is a key success factor and the strategy map is a key communicat...

  Chris DeJager, Canada

Creating Strategic Alignment + Line-of Sight, BSC Models and Strategy Maps Together

Our organization implemented the BSC model this year. It was difficult to "balance" the score card and in turn measure t...

  Ceferino Dulay, Jr.

Strategic Alignment + Line-of-sight

In developing strategic alignment, there must be a clear picture of the end result wanted and not simply a performance t...

  Firstep Eapl Astimen
Manager, Indonesia

Creating a Shared Context

It is important to measure all things that should be controlled and managed. However the most important thing is describ...

  Gary Wong
Consultant, Canada

Compelling Scoreboard

As many of us know, strategy comes first then it's execution. If a Balanced Scorecard is for the thinkers/strategists, t...

Consultant, India

Balanced Scoreboard

It is true that the players know how the the ball is going and how the game is going as winning or losing from the score...

  Gary Disley
Teacher, Australia

Strategic Objectives - Line of Sight

Using this line-of-sight model wisely would contribute significantly to continuous improvement, by embedding clear strat...

  Ian van Jaarsveld
Strategy Consultant, South Africa

Strategic Alignment - Line-of-sight

Line-of-sight Balanced Scorecards are imperative for successful implementation, but certain levels of workforce may be s...


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