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Balanced Scorecard in a Charity Organisation
Sey Ojo, Accountant, United Kingdom, Member
I have just completed a project implementing the Balanced Scorecard in a not for profit organisation. It has successfully assisted in reducing the expectation gap between the serviced users and the service provider as well as reduced the turnaround time for query between operations directorate and its internal customers....
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Balanced Scorecard in a Charity Organisation
Sey Ojo, Accountant, United Kingdom, Member One of the indicators was the need to develop a set of KPIs for the operations in a way that is both manageable and timely. There were several comp...
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BSC in a Small Not-for-profit Organization
Paul Maguire, Business Consultant, United States, Member Financial measures, whether to generate donor contributions or to distribute funds to beneficiaries (typically the “customer” for this type of organiz...
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