Implementation of Analytical CRM: Customized Development or Vanilla Approach?

Analytical CRM
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Nishith Gupta

Implementation of Analytical CRM: Customized Development or Vanilla Approach?

I think a company will have a competitive edge if it goes for customized development rather than a vanilla implementation of Analytical CRM.

  King Ade Sunny
 

Innovative Implementation of Analytical CRM

I think its not about the polar categorization as "vanilla" or " customized" but rather about innovation - " doing things in a new way: something better than what was done before by competitors.

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