Implementation of Analytical CRM: Customized Development or Vanilla Approach?

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			            	Nishith Gupta, India
			            
Implementation of Analytical CRM: Customized Development or Vanilla Approach?

	          		I think a company will have a competitive edge if it goes for customized development rather than a vanilla implementation of Analytical CRM.
				      
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						            	King Ade Sunny, Nigeria
												
				                Innovative Implementation of Analytical CRM

													I think its not about the polar categorization as "vanilla" or " customized" but rather about innovation - " doing things in a new way: something better than what was done before by competitors.
				                
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