# Quality Control Techniques

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 kennedy karoneyStudent (University), Kenya

Quality Control Techniques

What quality control techniques (beyond QFD) can be considered and used in operation and production management by managers to improve the company's productivity, growth and perpetuity? Please give name and brief description. Thanks for your suggestions.

 Anonymous List of Quality Control Techniques Cause and Effect Diagrams Cause and Effect diagrams are also known as Ishikawa or Fishbone diagrams. These diagrams are used to identify the root cause(s) of potential or existing problems. Apart from being used as a quality control tool, these diagrams are also used in risk analysis. Control Charts Control charts are used to illustrate the stability of a process. This quality control tool gauges the behavior of a process over time. If, during the recorded time, process shows unacceptable variance, the process is deemed unstable. Unacceptable variance would be a process that shows seven consecutive readings above or below the central line. The upper and lower limits are also set for the process and are usually at 3-sigma. Flow-Charting Flow-charting requires you to follow the flow of a process to determine potential or existing problems in the process. You can use this quality control tool to predict potential flaws in a process. Apart from being used as a quality control tool, these diagrams are also used in risk analysis. Histogram A histogram is a graphical representation of event frequencies. This quality control chart is also known as a column graph. Pareto Chart and Pareto Analysis The Pareto Chart shows the Probability Density (depicted by the blue line) and the Distribution Function (depicted by the red line). The probability density is the probability of the occurrence of a variable. Run Charts A run chart is a series of recorded data over time that is graphically represented. This trend will help in understanding whether there is a problem or not. The following diagram gives an example of a run chart. Scatter Diagrams A scatter diagram shows the correlation between two variables. Scatter plots can show the relationship between two parameters. For example, you can use Scatter Plots to understand whether there is a relationship between team attrition and working late hours. Scatter plot Statistical Sampling Statistical Sampling involves measuring a portion (sample) of the entire population instead of measuring the entire population. This can save quite a bit of time. For example, if you have to inspect 10,000 units a day, then it would take forever to complete the activity. By sampling, it takes much less time. Inspection Inspection involves reviewing the product to see if it meets the defined quality norms. Conducting reviews is an example of inspection.

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