Listening Skills for Managers

12manage is looking for
MBA students.


 
Active Listening > Best Practices Log in

Listening Skills for Managers
Sunday ELKANA (koachkonsult), Manager, Nigeria, Member
Good listening makes for good management. Studies have shown that regarding communication activities, humans use listening skills (45%) more than talking (30%) reading (16%) and writing (9%). So why does it seem that everyone talks so much!? Since our brain moves four times faster than our mouth the urge is to talk to attempt to keep up with the internal activity. So temporarily stifling our brain waves to listen requires a considerable amount of self control.

In management, mastery of listening skills can turn a mediocre manager into a good one and a good manager into a great one. I think that is because people remember how they feel after they talk with us. And if they feel happy, complete, validated, appreciated, excited, or gratified chances are it's because they've been listened to. And when your employees, customers and suppliers feel like they've been heard, they're going to want to keep working with and for you.

Here are some thoughts on practicing ...Sign up
 

 
 

Special Interest Group Leader

Interested? Sign up for free.


Active Listening
Summary
Forum

Best Practices
Expert Tips

Resources
 



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2019 12manage - The Executive Fast Track. V15.0 - Last updated: 22-1-2019. All names of their owners.