Nonviolent Communication

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Nonviolent Communication
Jaap de Jonge, Management Consultant, Netherlands
Somewhat in the same 'league' as Active Listening is the Nonviolent Communication (NVC) method by Dr. Marshall Rosenberg. His approach is also being referred to as: "Compassionate Communication" and "Collaborative Communication". Application of the NVC Method The NVC model helps to communicate in a respectful yet powerful way with other people, avoiding several traps in communication due to clashing ego's and/or making the other person feel he or she is been treated unfairly or disrespectfully. That's why NVC is particularly helpful in situations in which a deep understanding and connection with the other party is important, such as (in business) coaching, mentoring, team building, negotiating and conflict resolution. How does Nonviolent Communication work? The 4 Steps 1. Observe and identify the situation without evaluating or judging. Just a pure, objective, factual observation. For example: "Ms. P. did not finish the task by the time that was agreed". By thus stating (and a (...) Read more? Sign up for free
 

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