Listening Does not Equal Hearing!
During a workshop on leading, we were able to distinguish the difference between listening and hearing
- Hearing is complete as something is heard.
- Listening covers hearing, processing, converting and interpreting the ideas coming through hearing.
The Dutch expert also shared that most South-Asian people lack listening skills, rather they believe more in responding quickly.
We also concluded that the way a person is brought up also plays a vital role in shaping up communication.
A positive outlook could be to think on how the listening culture could be improved among particular group of people. I have a simple analogy in this area. One has to act like a child to help the child understand something. It covers language, gestures and many other actions as to improve their listening skills.