Tips on the HOW of Active Listening


 
Active Listening > Best Practices Log in

Tips on the HOW of Active Listening
tan liong choon, Management Consultant, Singapore, Member
1. The listener should repeat via rephrasing what the speaker said, e.g. ... I hear what you said: you feel that there is not enough management support on skill training...
Note that in the repeating, some rephrasing is necessary, but the meaning and message of the speaker should be kept unchanged.
2. Ask the speaker whether what you have just rephrased is the correct translation of what the speaker just said, e.g. ... is my understanding of what you said correct?
3. Be gentle (respectful) even if there is any disagreement, e.g. instead of saying "I think you are wrong", try: "I am not sure if I can agree with what you just said".
By using "not sure", you are allowing some flexibility and you are allowing the speaker to change his mind. At the same time you also keep open and acknowledge the possibility that maybe the speaker is right after all.
Any other tips > please add a reaction!...Sign up
 

 
How to Learn to Listen
Shilpi, Student (University), New Zealand, Member
Listening forms an integral part of communication, a person needs to pay full attention in order to understand the real meaning of what is been said. ...Sign up
 

 
Learning Active Listening
Gil Bangalan, HR Consultant, Qatar, Member
The hardest element in effective communication is listening. People speak and people hear. They seldom listen.
The first step in active listenin...Sign up
 

 
Learn to Listen in 3 Easy Steps
Jessica Rayford, Student (University), Member
How to learn how to listen?
1. Be quiet!
2. Listen to your surroundings
3. Pay attention
Listening is not hard to do, everyone is ...Sign up
 

 
Judgement
David Guild, Consultant, Australia, Member
Nothing is ever as it seems, gather all the information the time allows, sit and think of all the possibilities, at least 3-4, so you are aware you co...Sign up
 

 
To LISTEN Requires Being SILENT
Arif ur Rehman, Professor, Pakistan, Member
One can really “listen” to if one is actively “silent”.
Notice how the two words have the same letters differently arranged!
This im...Sign up
 

 
How to Be a Good Listener
abedmadi, Coach, Palestine, State of, Member
Don't listen to your internal speech... When you get rid of your internal speech you will be good listener.
Because when you are speaking...Sign up
 

 
Ways to Improve Listening
Katarina, Student (University), Bosnia and Herzegovina, Member
Listening can be improved by:
- Avoiding distractions
- Recognizing the speakers emotions
- Understanding gender differences in communi...Sign up
 

 
To Be a Good Listener .
S. M. Sapatnekar, Director, India, Member
There are pre-requisites to be a good listener.
- First is overcoming the oneupmanship that we imbibe in school years. "fast finger first" is a s...Sign up
 

 
 


Special Interest Group Leader

Active Listening
Summary
Forum

Best Practices
Expert Tips

Resources



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2018 12manage - The Executive Fast Track. V15.0 - Last updated: 16-11-2018. All names ™ of their owners.