Tips on the HOW of Active Listening




Active Listening
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tan liong choon
Management Consultant, Singapore

Tips on the HOW of Active Listening

1. The listener should repeat via rephrasing what the speaker said, e.g. ... I hear what you said: you feel that there is not enough management support on skill training...
Note that in the repeating, some rephrasing is necessary, but the meaning and message of the speaker should be kept unchanged.
2. Ask the speaker whether what you have just rephrased is the correct translation of what the speaker just said, e.g. ... is my understanding of what you said correct?
3. Be gentle (respectful) even if there is any disagreement, e.g. instead of saying "I think you are wrong", try: "I am not sure if I can agree with what you just said".
By using "not sure", you are allowing some flexibility and you are allowing the speaker to change his mind. At the same time you also keep open and acknowledge the possibility that maybe the speaker is right after all.
Any other tips > please add a reaction!
 

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4
Shilpi
Student (University), New Zealand
 

You Need to Learn and Practice Listening

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3
Gil Bangalan
HR Consultant, Qatar
 

Learn to Like Active Listening

The hardest element in effective communication is listening. People speak and people hear. They seld... Sign up

 
0
Jessica Rayford, USA
 

Learn to Listen in 3 Easy Steps

How to learn how to listen? 1. Be quiet! 2. Listen to your surroundings 3. Pay attention Listeni... Sign up

 
2
David Guild
Consultant, Australia
 

Postpone your Judgement

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3
Arif ur Rehman
Professor, Pakistan
 

To LISTEN Requires Being SILENT

One can really “listen” to if one is actively “silent”. Notice how the two words have the same lett... Sign up

 
1
abedmadi
Coach, Palestine, State of
 

How to Become a Good Listener

Don't listen to your internal speech... When you get rid of your internal speech you will be a good ... Sign up

 
2
Katarina
Student (University), Bosnia and Herzegovina
 

Ways to Improve Listening

Listening can be improved by: - Avoiding distractions; - Recognizing the speakers emotions; - Und... Sign up

 
2
S. M. Sapatnekar
Director, India
 

Prerequisites To Being a Good Listener

The following are prerequisites to become a good listener. - Overcome the oneupmanship that we imbi... Sign up

 
2
Gavin Tremble
Manager, South Africa
 

Listening Needs Practice

@Shilpi: I agree hearing is a natural skill, but listening requires practice. A speaker will obse... Sign up

   

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