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Communication
Grant Chivandire, Technical Consultant, South Africa, Member
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Structure - a beaurocratic structure can "choke" the information flow
Systems - do your processes and procedures facilitate good communication, how effective are they and can they be streamlined?
Skills - are your staff equiped with the right communication skills
Staff - do you have the right staff to facilatate effective communication and what value do you attach to communication skills during recruitment and selection?
Style - does management behave in a way that promote communication?
Strategy - how do you strive to reach your goals? Do you advocate for teamwork, collective continuous improvement (Kaizen) or individualistic innovation (Western Management theory)
Shared Goals - what is the organisations' belief system and attitude towards communication?
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