Vendor Rating

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What is Vendor Rating? Meaning.

Vendor Rating (also called: supplier rating) is a system used by buying organizations or industry analysts to record, analyze, rank and report the performance of a supplier in terms of a range of predefined criteria, which may include such things as:

• Quality of the product or service

• Delivery performance and reliability

• Cost, price

• Capabilities

• Service

• Financial continuity of the firm

The method includes defining the criteria and the weight each criterion receives in the overall result, development of the questions and questionnaires, actually carrying out the measurements, and finally interpreting the results. If vendor ratings are carried out periodically or even ongoing, the results (per vendor) can be analyzed and compared over time.

Benefits of Vendor Rating

• Clear and objective overview of performance of suppliers

• Enables better vendor management

• Incidents and escalations can be monitored earlier

• Suppliers are stimulated to improve their performance

• In the case of periodical vendor rating: analyze trends in vendor performance

Objective and Subjective Vendor Rating

Broadly 2 types of supplier rating can be distinguished:

• Objective vendor rating (based on lead times, costs, number of service calls, etc.)
• Subjective vendor rating (based on opinions, experiences and perceptions about suppliers)

Supplier Rating, Assessment, Evaluation and Ranking

These terms are all closely related and similar, but:

• Vendor Evaluation
  • Is a process carried out after the product is delivered or the service is rendered.
  • Can indicate a continuous process of measurement, usually comprehensive.
• Vendor Rating
  • Can be used before or after order fulfillment.
  • Is usually used with reference to a scale.
  • Is an approach of comparing various or multiple vendors.
• Vendor Assessment
  • Usually indicates a one-time process.

  • Typically used for one particular vendor.

• Vendor Ranking is the end result of the above processes.

Forum Forum about Vendor Rating. Below you can ask a question about this topic, share your experiences, report a new development, or explain something. Start a new topic about Vendor Rating Share your knowledge here (or ask a question)   Tips on Supplier Evaluation Beyond the 4 purchasing categories described by Kraljic, how do I go about evaluating suppliers? What are the main steps and what are the pitfalls that should be avoided?... 5   1 comments Objective Vendor Evaluation and Appraisal Whenever vendor evaluation has been done by any organization, the results should be captured in key performance indicators within a specified period of time. Without this, a lot of subjectivity will ... 5   Gradually Evaluate Suppliers There are many suppliers in our company. When we were audited by a certification body, the auditor recommended to gradually evaluate suppliers. He got it as a observation finding. Therefore, how to ev... 4   1 comments Vendor Rating needs Benchmark Vendor ratings are important but they are only practical if a benchmark is available. The availability of the benchmark itself can make a marked difference in the output quality of vendors. Also of eq... 3   Vendor Rating Usages Any organization who carries out any activities to meet customer requirements expects information on his performance. Vendor rating meets this with respect to the supplier performance. Supplier improv... 2   🔥 NEW Vendor Rating versus Vendor Evaluation In the summary of Vendor Rating I see that: Vendor Evaluation - Is a process carried out after the product is delivered or the service is rendered. - Can indicate a continuous process... 1   Supplier Relationship Management Cultivate a good relationship with suppliers so that they can contribute to the improvement of quality. Supplier relationship management is important to the company's quality programs. The suppli... 0

Best Practices The best, top-rated topics about Vendor Rating. Here you will find the most valuable ideas and practical suggestions. Disadvantages of Vendor Rating; Where it is Difficult to Use When limited sourcing (very few or only 1 supplier) is available, the use of the vendor rating is counter productive.... 11   4 comments Vendor Rating for New, Potential Vendor I'd like to understand how should one can create a first vendor rating procedure for new suppliers (not yet present into the supplier list). It should be useful to use not only financial KPI (debtness... 8   11 comments Vendor Rating must be Fair Vendor rating needs a system which is fair between vendors. We should ask ourself what is the priority? Price or performance? It is difficult to get the lowest price with the best performance/quality.... 5   3 comments

Information Sources Various sources of information regarding Vendor Rating. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops. Supplier Evaluation and Selection. Process and Methods Vendor Rating, Supplier Selction Presentation about supplier (vendor) selection, includes following sections: 1. Importance of Supplier Selection 2. Su...

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Compare with: Kraljic Model  |  Vendor Managed Inventory  |  IC Rating  |  Credit Rating  |  Behaviorally Anchored Rating  |  Corporate Governance Rating

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This ends our Vendor Rating summary and forum.