Vendor Rating

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Description of Vendor Rating. Explanation.

 

Vendor Rating

Definition Vendor Rating. Description.


Vendor Rating (also called: supplier rating) is a system used by buying organizations or industry analysts to record, analyze, rank and report the performance of a supplier in terms of a range of predefined criteria, which may include such things as:

  • Quality of the product or service

  • Delivery performance and reliability

  • Cost, price

  • Capabilities

  • Service

  • Financial continuity of the firm

The method includes defining the criteria and the weight each criterion receives in the overall result, development of the questions and questionnaires, actually carrying out the measurements, and finally interpreting the results. If vendor ratings are carried out periodically or even ongoing, the results (per vendor) can be analyzed and compared over time.


Benefits of Vendor Rating

  • Clear and objective overview of performance of suppliers

  • Enables better vendor management

  • Incidents and escalations can be monitored earlier

  • Suppliers are stimulated to improve their performance

  • In the case of periodical vendor rating: analyze trends in vendor performance

Objective and Subjective Vendor Rating

Broadly 2 types of supplier rating can be distinguished:

  • Objective vendor rating (based on lead times, costs, number of service calls, etc.)
  • Subjective vendor rating (based on opinions, experiences and perceptions about suppliers)

Supplier Rating, Assessment, Evaluation and Ranking

These terms are all closely related and similar, but:

  • Vendor Evaluation
    • Is a process carried out after the product is delivered or the service is rendered.
    • Can indicate a continuous process of measurement, usually comprehensive.
  • Vendor Rating
    • Can be used before or after order fulfillment.
    • Is usually used with reference to a scale.
    • Is an approach of comparing various or multiple vendors.
  • Vendor Assessment
    • Usually indicates a one-time process.
    • Typically used for one particular vendor.

  • Vendor Ranking is the end result of the above processes.
Special Interest Group - Vendor Rating


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  Disadvantages of Vendor Rating; Where it is Difficult to Use (4 reactions)
When limited sourcing (very few or only 1 supplier) is avail...
 
 
 
 
  Vendor Rating must be Fair (3 reactions)
Vendor rating needs a system which is fair between vendors. ...
 
 
 
 
  Gradually Evaluate Suppliers (1 reactions)
There are many suppliers in our company. When we were audite...
 
 
 
 
  Objective Vendor Evaluation and Appraisal
Whenever vendor evaluation has been done by any organizatio...
 
 
 
 
  Vendor Rating needs Benchmark
Vendor ratings are important but they are only practical if ...
 
 
 
 
  Vendor Rating Usages
Any organization who carries out any activities to meet cust...
 
 
 
 
  Vendor Rating versus Vendor Evaluation
In the summary of Vendor Rating I see that: Vendor Evaluati...
 
 
 
 
  Supplier Relationship Management
Cultivate a good relationship with suppliers so that they ca...
 
 
 
 
  Tips on Supplier Evaluation
Beyond the 4 purchasing categories described by , how do I g...
 
 
 
 

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  Vendor Rating for New, Potential Vendor (11 reactions)
I'd like to understand how should one can create a first ven...
 
 
 
 

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Compare with: Kraljic Model  |  Vendor Managed Inventory  |  IC Rating  |  Credit Rating  |  Behaviorally Anchored Rating  |  Corporate Governance Rating

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