Relational Capital

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What is Relational Capital? Meaning.

Relational Capital is a category of Intellectual Capital or Intangible Assets that is created and maintained by having, nurturing and managing good relationships with clients, suppliers, employees, governments, other stakeholders and even competitors. Elements can include the value of things as:

• The Networks that an organization is part of.

• The Strategic Alliances, Joint Ventures, Coalitions a firm has formed.

• The corporate brands, Brand Loyalty, good Brand Management.

• The Corporate Reputation.

• Goodwill, customer satisfaction, Customer Permission, client relations, Customer Loyalty.

• Relationships with government agencies and other stakeholders.

Notice that the value of relationship capital is based on both the sheer presence of certain relationships and on the capability to handle and manage the relationships well. For example, the leadership and charisma of the Chief Executive Officer, who recognizes and commits to leveraging this value category, can be a major factor in the creation of relational capital. It is also referred to as Market Capital.

Forum - Relational Capital   Discussions about Relational Capital. Relational Capital and Effectiveness How precisely does relational capital contribute to organisational effectiveness? (...)           Types of Intellectual Capital Could you explain the 3 types of intellectual capital? (...)

Expert Tips - Relational Capital Here you will find advices by experts.   Three Reasons for Dysfunctional Buyer - Supplier Relationships Supply Chain Management, Purchasing, Alliances, Partnerships, Supply Chain Relations (...)

Resources - Relational Capital Here you find powerpoint presentations, micro-learning videos and further information sources. Management Accounting of Intangible Assets Intangible Assets, Intellectual Capital Measurement (...)   Peer and Co-worker Relationships Relationship Management, Emotional Intelligence, Coaching, Emotional Work, Relationship at Work, Employee Relationships (...)   Customer Loyalty: Retaining Customers And Solving Customer Complaints Customer Loyalty, Customer Retention, Brand Loyalty (...)   3 Levels of Communication Skills for Managing and Leadership Leadership, Communication Skills, Leadership Communication Framework, Barett (...)

Compare with: 4 Dimensions of Relational Work  |  Edvinsson’s Skandia Navigator  |  Sveiby’s Intangible Assets Monitor  |  M'Pherson's Inclusive Value Measurement  |  IC Rating  |  Tangible Assets  |  Brand Recognition  |  Customer Relationship Management  |  Social Capital  |  Customer Loyalty Program

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