Relational Capital

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Description of Relational Capital. Explanation.

Definition Relational Capital. Description.

Relational Capital is a category of Intellectual Capital or Intangible Assets that is created and maintained by having, nurturing and managing good relationships with clients, suppliers, employees, governments, other stakeholders and even competitors. Elements can include the value of things as:

• The Networks that an organization is part of.

• The Strategic Alliances, Joint Ventures, Coalitions a firm has formed.

• The corporate brands, Brand Loyalty, good Brand Management.

• The Corporate Reputation.

• Goodwill, customer satisfaction, Customer Permission, client relations, Customer Loyalty.

• Relationships with government agencies and other stakeholders.

Notice that the value of relationship capital is based on both the sheer presence of certain relationships and on the capability to handle and manage the relationships well. For example, the leadership and charisma of the Chief Executive Officer, who recognizes and commits to leveraging this value category, can be a major factor in the creation of relational capital. It is also referred to as Market Capital.

Relational Capital Forum   Relational Capital and Effectiveness How precisely does relational capital contribute to organisational effectiveness?...           Types of Intellectual Capital Could you explain the 3 types of intellectual capital? ...         Begin a new topic

Relational Capital Special Interest Group Special Interest Group

Best Practices - Relational Capital Premium

Expert Tips - Relational Capital Premium   Three Reasons for Dysfunctional Buyer - Supplier Relationships Roloff, Aßländer and Nayier (2015) did research on the conditions for (un)successful buyer-supplier relationships and found that these relation... Usage (application): Supply Chain Management, Purchasing, Alliances, Partnerships, Supply Chain Relations

Resources - Relational Capital Premium Management Accounting of Intangible Assets This presentation provides information about intangible assets and the effective management/accounting of these assets. The presentation includes the ... Usage (application): Intangible Assets, Intellectual Capital Measurement   Peer and Co-worker Relationships This presentation is about the relationship between peer and co-workers, and includes the following sections: 1. Nature of Co-worker Relationship... Usage (application): Relationship Management, Emotional Intelligence, Coaching, Emotional Work, Relationship at Work, Employee Relationships   Customer Loyalty: Retaining Customers And Solving Customer Complaints Presentation about loyalty that also include strategies to retain consumers and the identification and management of conflicts with customers. The fol... Usage (application): Customer Loyalty, Customer Retention, Brand Loyalty   3 Levels of Communication Skills for Managing and Leadership According to Barrett (2006) leadership communication can be referred to as the determined and purposeful delivery of messages by which leaders guide, ... Usage (application): Leadership, Communication Skills, Leadership Communication Framework, Barett     News Relational Capital         Videos Relational Capital         Presentations Relational Capital         More Relational Capital

Compare with: 4 Dimensions of Relational Work  |  Edvinsson’s Skandia Navigator  |  Sveiby’s Intangible Assets Monitor  |  M'Pherson's Inclusive Value Measurement  |  IC Rating  |  Tangible Assets  |  Brand Recognition  |  Customer Relationship Management  |  Social Capital  |  Customer Loyalty Program

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This ends our Relational Capital summary and forum.