Relational Capital

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Description of Relational Capital. Explanation.

Definition Relational Capital. Description.

Relational Capital is a category of Intellectual Capital or Intangible Assets that is created and maintained by having, nurturing and managing good relationships with clients, suppliers, employees, governments, other stakeholders and even competitors. Elements can include the value of things as:

• The Networks that an organization is part of.

• The Strategic Alliances, Joint Ventures, Coalitions a firm has formed.

• The corporate brands, Brand Loyalty, good Brand Management.

• The Corporate Reputation.

• Goodwill, customer satisfaction, Customer Permission, client relations, Customer Loyalty.

• Relationships with government agencies and other stakeholders.

Notice that the value of relationship capital is based on both the sheer presence of certain relationships and on the capability to handle and manage the relationships well. For example, the leadership and charisma of the Chief Executive Officer, who recognizes and commits to leveraging this value category, can be a major factor in the creation of relational capital. It is also referred to as Market Capital.

Relational Capital Special Interest Group Special Interest Group (8 members)

Relational Capital Forum   Recent topics   Relational Capital and Effectiveness How precisely does relational capital contribute to organisational effectiveness?...           Types of Intellectual Capital Could you explain the 3 types of intellectual capital? ...

Best Practices - Relational Capital

Expert Tips - Relational Capital   Three Reasons for Dysfunctional Buyer - Supplier Relationships     Advance yourself in business administration and management

Resources - Relational Capital Management Accounting of Intangible Assets   Peer and Co-worker Relationships   Customer Loyalty: Retaining Customers And Solving Customer Complaints   3 Levels of Communication Skills for Managing and Leadership     News about Relational Capital         Videos about Relational Capital         Presentations about Relational Capital         Books about Relational Capital         More about Relational Capital       Accelerate your management career

Compare with: 4 Dimensions of Relational Work  |  Edvinsson’s Skandia Navigator  |  Sveiby’s Intangible Assets Monitor  |  M'Pherson's Inclusive Value Measurement  |  IC Rating  |  Tangible Assets  |  Brand Recognition  |  Customer Relationship Management  |  Social Capital  |  Customer Loyalty Program

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This ends our Relational Capital summary and forum.