Relational Capital

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Description of Relational Capital. Explanation.

Definition Relational Capital. Description.

Relational Capital is a category of Intellectual Capital or Intangible Assets that is created and maintained by having, nurturing and managing good relationships with clients, suppliers, employees, governments, other stakeholders and even competitors. Elements can include the value of things as:

• The Networks that an organization is part of.

• The Strategic Alliances, Joint Ventures, Coalitions a firm has formed.

• The corporate brands, Brand Loyalty, good Brand Management.

• The Corporate Reputation.

• Goodwill, customer satisfaction, Customer Permission, client relations, Customer Loyalty.

• Relationships with government agencies and other stakeholders.

Notice that the value of relationship capital is based on both the sheer presence of certain relationships and on the capability to handle and manage the relationships well. For example, the leadership and charisma of the Chief Executive Officer, who recognizes and commits to leveraging this value category, can be a major factor in the creation of relational capital. It is also referred to as Market Capital.

Relational Capital Special Interest Group Special Interest Group (8 members)

Relational Capital Forum   In the forum section you will find recent discussions within this knowledge area.   Relational Capital and Effectiveness (1 reactions) How precisely does relational capital contribute to organisa...           Types of Intellectual Capital (1 reactions) Could you explain the 3 types of intellectual capital? ...

Best Practices - Relational Capital In the best practices section you will find the best forum discussions within this knowledge area.

Expert Tips - Relational Capital In the expert tips section you will find advices from experts within this knowledge area.   Three Reasons for Dysfunctional Buyer - Supplier Relationships Supply Chain Management, Purchasing, Alliances, Partnerships, Supply Chain Relations...

Resources - Relational Capital In the Resources section you will find powerpoint presentations, micro-learning videos, articles, news items, etc. within this knowledge area. Management Accounting of Intangible Assets Intangible Assets, Intellectual Capital Measurement...   Peer and Co-worker Relationships Relationship Management, Emotional Intelligence, Coaching, Emotional Work, Relationship at Work, Employee Relationships...   Customer Loyalty: Retaining Customers And Solving Customer Complaints Customer Loyalty, Customer Retention, Brand Loyalty...   3 Levels of Communication Skills for Managing and Leadership Leadership, Communication Skills, Leadership Communication Framework, Barett...     News about Relational Capital         Videos about Relational Capital         Presentations about Relational Capital         Books about Relational Capital         More about Relational Capital

Compare with: 4 Dimensions of Relational Work  |  Edvinsson’s Skandia Navigator  |  Sveiby’s Intangible Assets Monitor  |  M'Pherson's Inclusive Value Measurement  |  IC Rating  |  Tangible Assets  |  Brand Recognition  |  Customer Relationship Management  |  Social Capital  |  Customer Loyalty Program

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