Human Resource Management Roles

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What are the Human Resource Management Roles? Meaning.


In an attempt to classify HR managers into categories, Lengnick-Hall and Lengnick-Hall (2003) distinguish the following Human Resource Management Roles:

  1. Human Capital Steward. Acts as a guide and facilitator in partnership with employees with the aim of achieving the highest return possible on a company’s human capital investments. Compare: Skandia Navigator

  2. Knowledge Facilitator. Facilitates both knowledge capital (held in explicit and implicit sources) and knowledge flows. Compare: Knowledge Management (Collison & Parcell)

  3. Relationship Builder. Manages relationships between individuals and groups both internal and external to the organization to enhance social capital across the total value chain. Compare: Dimensions of Relational Work

  4. Rapid Deployment Specialist. Takes responsibility for the development of flexible human capital resources with an emphasis on adaptability, tolerance
    and capacity to learn. Compare: Appreciative Inquiry

HR Competences (Human Resource Competency Study at the University of Michigan Business School)


Dave Ulrich distinguished between 4 other HR philosophies:

  1. Strategic Partner. HR must ensure that its practices, processes, and policies complement the overall organizational strategy. It needs to develop a capacity to execute that strategy. HR must minimize the time it takes to implement the strategy.

  2. Change Agent. All organizations change. In recent years the rate of change has increased dramatically, due in part to the globalization of the economy and enhancements in communication (e.g. the Internet). The HR role is to facilitate that change in organizations. This includes modeling change to other departments, advocating change across the entire organization, resolving issues that arise from change, and institutionalizing change by implementing efficient and flexible processes.

  3. Administrative Expert. This is the role to which HR dedicates most of its time, and rightfully so. This role involves HR infrastructure, such as recruiting, hiring, compensating, rewarding and disciplining, training, recordkeeping, and terminating, and any other process that involves people. HR must ensure that these processes are efficient and optimized, which requires tracking, monitoring, and continuously improving. "You have to deliver on the basics," says Ulrich, "because it is much easier to change when there is confidence in the infrastructure."

  4. Employee Champion. This too is a traditional HR role, similar to 'employee advocate.' To be employee champions, HR must know the employees well and spend time meeting with and listening to employees. HR must promote communication, which can include employee surveys, employee suggestion programs, all-employee meetings, on-going communication of business status, and any other program that can make employees feel part of the team and dedicated to customer service. This role also includes ensuring that employees who are having problems get a fair hearing.


Special Interest Group

Human Resource Management Roles Special Interest Group.



Special Interest Group (3613 members)

Forum  

Forum about Human Resource Management Roles.


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Best Practices

The top-rated discussion topics about Human Resource Management Roles. Here you will find the most valuable ideas and practical suggestions.


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🥈 Is HR Really Viewed as a Strategic Partner?
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HR Strategy: Getting Everyone On-Board
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Responsibilities of a HR Manager
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What is the Most Important HRM Role? Why?
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Key Sections of an Employee Handbook
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Recruitment - Attracting Best Applicants
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How Should HR Deal with International Differences in Payments for Jobs?
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Should HR Be Split Up?
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Happy New Year 2020
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Seasons Greetings for 2019
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How can HR Support Employees with Mental Health Issues?
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Managers and Positions Excluded from Union Jobs
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Role of Human Resource Management in Public Sector
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The Impact of HR Self-service Models on HRM Roles
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Strategic Importance of Human Resources Planning?
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European and American Model of Managing Human Resources
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What is the HR Matrix?
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Differing HR Practices for Standard and Contingent Employees
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Expert Tips

Advanced insights about Human Resource Management Roles. Here you will find professional advices by experts.


4 Changes in HR Roles and HR Responsibilities Due to Agility

Recruitment, Job Definition, Performance Evaluation, Leadership Development (...)
   
 
 
 
Information Sources

Various sources of information regarding Human Resource Management Roles. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.


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Global HRM in a Globalized World

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International Human Resource Management

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HRM Issues in a Dynamic and Changing Environment

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Compare with: Personnel Management Types  |  Bridging Epistemologies  |  SECI model  |  Organizational Learning  |  Organizational Memory  |  Action Learning  |  Changing Organization Cultures  |  Coaching

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