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What are the Human Resource Management Roles? Meaning.

In an attempt to classify HR managers into categories, Lengnick-Hall and Lengnick-Hall (2003) distinguish the following Human Resource Management Roles:

Human Capital Steward. Acts as a guide and facilitator in partnership with employees with the aim of achieving the highest return possible on a company’s human capital investments. Compare: Skandia Navigator
Knowledge Facilitator. Facilitates both knowledge capital (held in explicit and implicit sources) and knowledge flows. Compare: Knowledge Management (Collison & Parcell)
Relationship Builder. Manages relationships between individuals and groups both internal and external to the organization to enhance social capital across the total value chain. Compare: Dimensions of Relational Work
Rapid Deployment Specialist. Takes responsibility for the development of flexible human capital resources with an emphasis on adaptability, tolerance
and capacity to learn. Compare: Appreciative Inquiry

HR Competences (Human Resource Competency Study at the University of Michigan Business School)

Dave Ulrich distinguished between 4 other HR philosophies:

Strategic Partner. HR must ensure that its practices, processes, and policies complement the overall organizational strategy. It needs to develop a capacity to execute that strategy. HR must minimize the time it takes to implement the strategy.
Change Agent. All organizations change. In recent years the rate of change has increased dramatically, due in part to the globalization of the economy and enhancements in communication (e.g. the Internet). The HR role is to facilitate that change in organizations. This includes modeling change to other departments, advocating change across the entire organization, resolving issues that arise from change, and institutionalizing change by implementing efficient and flexible processes.
Administrative Expert. This is the role to which HR dedicates most of its time, and rightfully so. This role involves HR infrastructure, such as recruiting, hiring, compensating, rewarding and disciplining, training, recordkeeping, and terminating, and any other process that involves people. HR must ensure that these processes are efficient and optimized, which requires tracking, monitoring, and continuously improving. "You have to deliver on the basics," says Ulrich, "because it is much easier to change when there is confidence in the infrastructure."
Employee Champion. This too is a traditional HR role, similar to 'employee advocate.' To be employee champions, HR must know the employees well and spend time meeting with and listening to employees. HR must promote communication, which can include employee surveys, employee suggestion programs, all-employee meetings, on-going communication of business status, and any other program that can make employees feel part of the team and dedicated to customer service. This role also includes ensuring that employees who are having problems get a fair hearing.

Human Resource Management Roles Special Interest Group

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Discussions about Human Resource Management Roles.

	Is HR Really Viewed as a Strategic Partner? HR is no more considered as a back office, mundane job. It is now believed to form an integral and important part of any (...)

	HR Strategy: Getting Everyone On-Board HR strategy and the business strategy must be totally integrated. (Kearns, 2008). Employees have to know and understand (...)

	HR 2020 - a New Vision Hi everyone, I encourage you to look ahead to the year 2020. What do you see as the challenges and priorities for your H (...)

	Dutch Strategic HRM Process Model Following steps can be used to develop a strategic HRM plan and action plan (Source: Kouwenhoven, van Hooft en Hoeksema: (...)

	What Parameters Determine the Best Organizational Model for HR? I have worked in a number of organizations. The way the HR function and activities were organized was quite different. (...)

	The Role of the Chief Human Resources Officer in the Boardroom A Corporate HR Officer (CHRO) used to be relatively unimportant in terms of influencing decision-making compared to othe (...)

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	Competitive Advantage of HR Though HRM is always seen as a necessary expense to organizations, it means more than that. It does not only imply the p (...)

	Aligning the HR Strategy with Overall Strategy How do you align the HR strategy with the overall corporate strategy in order to achieve the set goals? (...)

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	How Should HR Deal with International Differences in Payments for Jobs? Should people in one country be paid the same rate of pay as people in another country for doing the same work? What hap (...)

🔥	NEW Happy New Year 2020 To all members of the HR Special Interest Group: I wish you and your loved ones a very Happy New Year for 2020. Please m (...)

	How can HR Support Employees with Mental Health Issues? For most of history, HR has tended to avoid or ignore employees with mental health issues. HR will react to these indivi (...)

	Seasons Greetings for 2019 Season greetings! I hope everyone has a great 2019. As HR leaders and knowledge professionals, I encourage you to activ (...)

	Role of Human Resource Management in Public Sector Is there any link between HRM practices and organizational performance in the public sector? I doubt if strategic Human (...)

	The Impact of HR Self-service Models on HRM Roles Social media and new technology are changing how HR professionals deliver transactional HR services. These changes in HR (...)

	Celebrating a Diverse Holiday Season As the workforce becomes more diverse, organizations need to ensure they recognize the various cultures and groups to su (...)

	Managers and Positions Excluded from Union Jobs When does a position belong in management versus a Union? Many countries have legislative criteria on what positions wo (...)

	Strategic Importance of Human Resources Planning? I'd like to critically discuss the strategic importance of human resources planning. Is HR planning indeed of any of str (...)

	European and American Model of Managing Human Resources Can anyone rescue me? I need to urgently find the European and American model of managing human resources. Appreciate s (...)

	What is the HR Matrix? Hi, can anybody kindly tell me what is the HR matrix? I have been asked by an interviewer about this and I know nothing (...)

	Differing HR Practices for Standard and Contingent Employees A common way to differentiate the workforce is by making a distinction between standard and contingent employees: - Sta (...)

Best Practices about Human Resource Management Roles

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🥇	Role Human Resource Management in Globalisation Any idea what is the role of Human Resource Management in meeting strategic challenges posed by globalisation? Thanks. (...)

🥈	Steps in Developing HRM Strategy Step 1: Get the 'big picture' - understand your business strategy. * Highlight the key driving forces of your business. (...)

🥉	Crisis! What Alternatives can HR offer for Downsizing or Reducing Payroll Salaries? In times of crisis, companies make difficult HR decisions and often choose between or reducing payroll salaries, but re (...)

	Responsibilities of a HR Manager What are the HR manager responsibilities? Please list all one by one... Thanks (...)

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	What is the Most Important HRM Role? Why? Ulrich defines a HR manager's 4 key roles as: being a strategic partner, change agent, employee champion and administrat (...)

	Key Sections of an Employee Handbook I have been told that an effective employee handbook is important for an organization to manage staff and enable leaders (...)

Expert Tips about Human Resource Management Roles

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Information Sources about Human Resource Management Roles

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	Introduction to HR Outsourcing Human Resource Management Outsourcing, HR Outsourcing, HRM Outsourcing (...)

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Special Interest Group Leader

David Wilson
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