Definition Behaviorally Anchored Rating Scales (BARS). Description.
Behaviorally Anchored Rating Scales (BARS) is a
technique developed by Smith and Kendall for assessing the performance of
an employee as part of an appraisal process.
Steps in Behaviorally Anchored Rating Scales (BARS). Process.
The technique consist out of 4 steps:
Break down the job into its key performance dimensions (tasks).
Identify a range of possible behaviors that can be displayed
by an employee when he is undertaking the task.
Place these behaviors on a scale ranging from ineffective
to excellent performance. The approach uses ratings to communicate different
levels of proficiency requirements. Planning and organizing requirements
might be rated a "4" on a five point scale for a manager and rated a "2"
for the administrative assistant. Behaviorally anchored rating scales are
constructed that give typical examples of the types of activities or behaviors
performed at each rating point.
Assess the employee against these scales for each of the
Normally employees are involved in devising the performance
dimensions, besides a panel of incumbents, supervisors, clients, and others
familiar with the job.
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