360-Degree Feedback

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Description of 360-Degree Feedback. Explanation.

Definition 360-Degree Feedback. Description.

360-Degree Feedback is an Appraisal technique in which an image of an employee is produced from multiple angles, leading to a circular (hence: 360°) picture of the employee. The method can be seen as an extended variant of the Peer-Appraisal. People participating in a 360° review normally include:

• The person her / himself

• Manager

• Selected colleagues / peers (from other departments)

• Selected subordinates (people the person manages)

Besides these standard ones, the categories of participants can be extended by including:

• Clients / customers

• Business partners

• Other stakeholders

• Any other business contacts of the employee

Typically, the appraisers provide feedback about the employee's competences, skills and behaviors using an anonymous questionnaire-based 360° feedback form. The method can be used as an introduction phase of an appraisal by the manager of the employee. An advantage of doing so is that it provides the employee and the employer with the opportunity to involve a wider range of opinions in the appraisal process. It can be combined with a Self-Appraisal to reflect the employees own thoughts about his performance and the reasons behind it.

Advantages of doing 360-Degree Feedback reviews include a decrease of subjectivity, bringing in a wider range of opinions, helping to increase the size of the future-oriented part of the manager appraisal. A disadvantage is the time and effort that needs to be spent. For a motivated and social coherent group of people this disadvantage should be no obstacle.

The following environmental attributes / factors are believed to be conducive for successful 360-degree feedback:

• Organizational climate fosters individual growth.

• Criticisms are seen as opportunities for improvement.

• Proper framing of feedback method by management.

• Assurance that feedback will be kept confidential.

• Development of feedback tool based on organizational goals and values.

• Feedback tool includes area for comments.

• Brief employees, appraisers and supervisors about purpose, uses of data and methods of survey prior to distribution of tool.

• Train appraisers in appropriate methods to give and receive feedback.

• Support feedback with back-up services or customized coaching.

Also called Multi-rater Feedback, Multi-source Feedback or 360-Degree Reviews.

Special Interest Group - 360-Degree Feedback Special Interest Group (5869 members)

Forum - 360-Degree Feedback   In the forum section you will find recent discussions within this knowledge area.   A Simplified 360 Device (1 reactions) A simplified, non-threatening and direct version can be used...           360 Degree Feedback as a Tool for Employee Development Increasing globalization and quick technological changes in ...           Dealing with Non-constructive 360 Degree Feedback (2 reactions) I am new to this review process at my company. I have submit...           What Should Be Appraised in 360 Degree Feedback? To appraise someone's personality, we look for : ...           How do You Prepare Participants for a 360 DFB? I'm keen to learn how you introduce the concept to each 360 ...           360 Degree Feedback Originator? (1 reactions) Who propounded the 360 degree feedback approach?...

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Expert Tips - 360-Degree Feedback In the expert tips section you will find advices from experts within this knowledge area.   Fairness of Managers and Leaders: are Fair Leaders More Effective? Management, Leadership, HR, Performance Appraisals...

Resources - 360-Degree Feedback In the Resources section you will find powerpoint presentations, micro-learning videos, articles, news items, etc. within this knowledge area. How to Give Successful Feedback to Employees Giving Feedback, Conducting a Performance Review, Performance Appraisal...   How to Implement 360-Degree Feedback Effectively in your Organization 360-degree Feedback, Individual Development, Individual Learning...   Emotional Intelligence 360 Emotional Intelligence, Management Development, Career Management, Career Assessments...   10 Common Mistakes in Giving People Feedback Performance Feedback, Performance Appraisal, Giving Feedback, Feedback to Employees...   Employee Performance Management and Performance Appraisals (In depth) Performance Appraisals, Performance Management, Employee Performance...   Introduction to 360-Degree Feedback Intitial Understanding of 360-Degree Feedback...   Myths of 360 Degree Feedback 360 Degree Feedback, HR, Performance Appraisals...   Steps to Successful 360 Degree Feedback Implementation Implementation of 360 Degree Feedback...   Three Dont's of 360-Degree Feedback Expert Tips on 360-Degree Feedback...     News about 360-degree Feedback         Videos about 360-degree Feedback         Presentations about 360-degree Feedback         Books about 360-degree Feedback         More about 360-degree Feedback

Compare with: Performance Appraisal  |  Self-Appraisal  |  Peer-Appraisal  |  Pre-Employment Screening  |  Career Management  |  Management by Objectives  |  Behavioral Observation Scales  |  Competency-based Approach  |  Behaviorally Anchored Rating Scales  |  CSFs and KPIs  |  Result Oriented Management  |  Employee Attitude Survey

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