360-Degree Feedback

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Summary

What is 360-Degree Feedback? Meaning.

360-degree survey360-Degree Feedback is an Appraisal technique in which an image of an employee is produced from multiple angles, leading to a circular (hence: 360) picture of the employee. The method can be seen as an extended variant of the Peer-Appraisal. People participating in a 360 review normally include:

  • The person her / himself

  • Manager

  • Selected colleagues / peers (from other departments)

  • Selected subordinates (people the person manages)

Besides these standard ones, the categories of participants can be extended by including:

  • Clients / customers

  • Business partners

  • Other stakeholders

  • Any other business contacts of the employee

Typically, the appraisers provide feedback about the employee's competences, skills and behaviors using an anonymous questionnaire-based 360 feedback form. The method can be used as an introduction phase of an appraisal by the manager of the employee. An advantage of doing so is that it provides the employee and the employer with the opportunity to involve a wider range of opinions in the appraisal process. It can be combined with a Self-Appraisal to reflect the employees own thoughts about his performance and the reasons behind it.


Advantages of doing 360-Degree Feedback reviews include a decrease of subjectivity, bringing in a wider range of opinions, helping to increase the size of the future-oriented part of the manager appraisal. A disadvantage is the time and effort that needs to be spent. For a motivated and social coherent group of people this disadvantage should be no obstacle.


The following environmental attributes / factors are believed to be conducive for successful 360-degree feedback:

  • Organizational climate fosters individual growth.

  • Criticisms are seen as opportunities for improvement.

  • Proper framing of feedback method by management.

  • Assurance that feedback will be kept confidential.

  • Development of feedback tool based on organizational goals and values.

  • Feedback tool includes area for comments.

  • Brief employees, appraisers and supervisors about purpose, uses of data and methods of survey prior to distribution of tool.

  • Train appraisers in appropriate methods to give and receive feedback.

  • Support feedback with back-up services or customized coaching.

Also called Multi-rater Feedback, Multi-source Feedback or 360-Degree Reviews.


Special Interest Group

360-Degree Feedback Special Interest Group.



Special Interest Group (5409 members)

Forum

Forum about 360-Degree Feedback. Below you can ask a question about this topic, share your experiences, report a new development, or explain something.


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Conditions for Success with 360 Degree Feedback
What actions need to be taken to ensure successful 360 degree feedback? In what cases will it be a success? In what situations?
For starters, I think a 360 degree feedback system can successfully...
11
 
4 comments
360 Degree Feedback as a Tool for Employee Development
Increasing globalization and quick technological changes in the current business environment demand organisations to achieve greater results in shorter time. How and when can continuously monitoring e...
7
 
🔥 NEW How to Follow Up After the 360-Feedback?
After the 360-Feedback has been gathered, what are the follow-up actions for areas of improvement / promotion / succession planning?...
7
 
6 comments
How do You Prepare Participants for a 360 DFB?
I'm keen to learn how you introduce the concept to each 360 Degree Feedback (360 DFB) participant (the person at the centre of the 360, those who give their opinion, the one receiving the report, etc....
6
 
1 comments
Dealing with Non-constructive 360 Degree Feedback
I am new to this review process at my company. I have submitted names of a few colleagues to provide me feedback. However, certain colleagues are known for their hostile personality. I am afraid they ...
3
 
2 comments
What Should Be Appraised in 360 Degree Feedback?
To appraise someone's personality, we look for :
- Compliance to conducting code (super-ego)
- Competence to working requirements (ego)
- Completion to working task (id).
To apprai...
3
 
360 Degree Feedback Originator?
Who propounded the 360 degree feedback approach?...
1
 
1 comments

Best Practices

The best, top-rated topics about 360-Degree Feedback. Here you will find the most valuable ideas and practical suggestions.


360 Appraisal Versus Indigenous Systems and Culture
In South Africa we have an indigenous traditional culture called Ubuntu (which is also referred to as 'The African Way').
I am curious as to how can you carry out an appraisal within societies th...
30
 
23 comments

A Simplified 360 Device
A simplified, non-threatening and direct version can be used by individual employees to help set their performance targets and measures. It is conducted by the appraisee to the appraisee for their sel...
27
 
1 comments

Watch out for Abuse of 360 Degree Feedback!
The quality of the feedback depends on the attitude and skills of the management. If management is not caring about the efforts made by the team leader or by the team, and instead of giving moral supp...
27
 
8 comments

360, 180 and 540 Degree Feedback
360 degree feedback would involve the person themselves, their manager, selected peers and selected people that the person manages - 4 dimensions.
180 degree feedback could be just the person and...
24
 
25 comments

Benefits of 360 Degree Appraisals
By using 360-degree feedback as part of your staff appraisal and development process you can bring some serious benefits to both your business and your people:
1. People gain much better self awa...
20
 
6 comments

Best Providers of 360 Feedback
We are currently locked into a 360 degree feedback provider who is becoming inflexible - and expensive...
Better not mention their name in case of re-percussions..
Does anyone have an idea o...
16
 
14 comments

360 DFB - Flaws in Feedback
As a CEO and executive coach, I make extensive use of 360 DFB to understand my coachees better. However, in my view, an assessor of any 360 DFB must be alert to two potential flaws in feedback:
-...
15
 
2 comments

360 DFB Must be a Continuous and Open Process
360 is a continuous feedback mechanism. Organizations which have 360s as a major tool for people development mostly collect feedback on regular intervals. Some do it half yearly, some yearly and so on...
14
 
20 comments

360 Degree Feedback as a Tool for Team Development?
Does anyone have experience from using 360 degree feedback for the development of teams, or as a tool for settling conflicts? I would like to hear about how one can go about doing that....
7
 
5 comments

Expert Tips

Advanced insights about 360-Degree Feedback. Here you will find professional advices by experts.


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Information Sources

Various sources of information regarding 360-Degree Feedback. Here you will find powerpoints, videos, news, etc. to use in your own lectures and workshops.


How to Give Successful Feedback to Employees

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This presentation can be used as a guidance for giving feedback to your employees. The presentation includes the followi...

How to Implement 360-Degree Feedback Effectively in your Organization

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This presentation about the 360-degree Feedback describes how 360-degree Feedback can be implemented and used efficientl...

Emotional Intelligence 360

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Presentation about Emotional Intelligence includes the following sections: 1. Background 1.1 Old versus New Career Par...

10 Common Mistakes in Giving People Feedback

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Giving proper feedback to other people is important, but hard. In this micro-learning video 10 common mistakes are expla...

Employee Performance Management and Performance Appraisals (In depth)

Performance Appraisals, Performance Management, Employee Performance
In depth presentation about Performance Management and Performance Appraisal. The presentation clearly explains both con...

Introduction to 360-Degree Feedback

Intitial Understanding of 360-Degree Feedback
Amy Kunz summarizes and explains the basics of 360-Degree Feedback: What is 360-Degree FeedbackThe PROs of 360-Degree F...

Myths of 360 Degree Feedback

360 Degree Feedback, HR, Performance Appraisals
Five myths of 360-degree Feedback 1. 360 surveys alone create positive change - In reality 360s are (just) a tool and i...

Steps to Successful 360 Degree Feedback Implementation

Implementation of 360 Degree Feedback
My company has been supporting 360-degree feedback projects for over 20 years, so we know quite a bit about it! Furtherm...

Three Dont's of 360-Degree Feedback

Expert Tips on 360-Degree Feedback
360 Feedback can be an excellent developmental instrument in the hands of trained experts but can be completely destruct...

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Compare with: Performance Appraisal  |  Self-Appraisal  |  Peer-Appraisal  |  Pre-Employment Screening  |  Career Management  |  Management by Objectives  |  Behavioral Observation Scales  |  Competency-based Approach  |  Behaviorally Anchored Rating Scales  |  CSFs and KPIs  |  Result Oriented Management  |  Employee Attitude Survey

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