Normal Termination of a Premium Membership
Shortly before your Premium membership ends, you will be reminded (by e-mail)
that you can renew your 12manage membership at a reduced annual price.
This is optional: 12manage does not renew your membership automatically.
So if you want to end your 12manage account,
you have to do nothing!
In case your Premium period expires, your membership will be transferred
into a free membership.
 100%
Satisfaction Guarantee - 30 Day Money Back
In case you are not 100% happy with your Premium membership, we have a
100% satisfaction guarantee.
Just send us a written, signed termination letter within 30 days of the
ordering date.
Send your termination letter to:
12manage BV
Guarantees
Obrechtlaan 14
3723KC Bilthoven
The Netherlands
Please mention in your letter:
- Your correct email address (=username)
- Your invoice number (on your invoice) - REQUIRED!
- Your postal address
- The main reason why you don't want Premium after all
- If you did not pay by credit card: your bank details (IBAN, SWIFT/BIC,
account number, bank, bank address)
Of course we hope you will continue to enjoy the extra benefits of the
12manage Premium membership during your subscription period, after which your
membership will terminate automatically...
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