Financial Rewards and the Damage They Do

Best Practice / Human Resources

Financial Rewards and the Damage They Do
Leslie Allan , Management Consultant, Australia

Dan Pink video explores the negative impact of financial incentives on employee performance.

Dan Pink examines the common management notion that financial incentives drive employee performance. Scientific studies spanning the last forty years show that financial rewards boost performance in only a limited range of circumstances. These are where the task is routine and rule-based and in which there is only a single solution. Where the work involves judgment, creativity or innovation, financial rewards lead to a decrease in performance as people focus on the extrinsic reward instead of broadening their mind to possible solutions. Financial rewards can lead to impaired performance even for jobs that require a modicum of cognitive thinking.

A meta-analysis of 51 studies on pay for performance plans, led by Dr. Bernd Irlenbusch of the London School of Economics, concluded, "We find that financial incentives ... can result in a negative impact on overall performance."

For many jobs in the 21st century, employers will elicit peak performance not by monetary rewards, but by creating jobs with autonomy, mastery and purpose.

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