Measure and Improving Performance in Underground Coal Mining

Best Practice / Supply Chain and Quality

Measure and Improving Performance in Underground Coal Mining
PJ Viljoen , Management Consultant, South Africa

What does the hourly, shiftly, daily, monthly, annual measurements tell you about the performance of the continuous miner production section.

Do we measure the meters, or tons for the fun of it, or do we do something with this information?
How do we see improvement happen>
What do we do with this info?
For over 14 months I have been training, coaching and measuring some 42 miners out of a group of 68 on a big underground coal mine.
Firstly, I wanted to understand the situation in the underground section and what drives the production process.
I wanted to understand what influences the miners in that production team or teams to produce coal or not.
It was clear that not all people there communicated very well and also did not understand what their individual roles and responsibilities are and how could they measure it.
Then I spend time with them in the section for long periods at a time (+8 to 9 hours) to see what they do, how they do it and then try to propose better or faster ways to do the same job. I try to identify the activities that can be improved and what it should create in terms of productivity improvent.
The results speaks for itself, the improvements are astonishing.

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