ISO 9000: a VALUE OR a FARCE?

Method / Change and Organization


ISO 9000: a VALUE OR a FARCE?
Fred Newcomer , Consultant, United States

ISO QUALITY MANAGEMENT SYSTEM BENEFITS PEOPLE WHO UNDERSTAND IT.


ISO Quality Management System provides a ground level information of developing a good business plan for any business.

The beauty of ISO is that it let's a company incorporate the needed sections that apply to their business, document them and follow their instructions. The depth of what they do is only confined by their customer requirements.

In my opinion, the cost of applying ISO requirements and fully incorporating into you management system brings about the needed changes to be successful. Again, ISO provides that tools for business to be developed but the company using the tools can tailor them to their needs.

Unfortunately, many companies use the "auditor" to explain "how" to do the business. They then lose the local flavor and experience of those who are part of the day to day operations.

ISO provides requirements that have been developed using best in class businesses who have been successful. It is only a "farce" when owners don't recognize or develop their businesses using this as a guide.

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