Essence of Team Work

Opinion / Leadership

Essence of Team Work
Bisista Koirala , Entrepreneur, Nepal

Team Work, Synergy Effects.

One of my most successful accomplishments was to maintain a cordial relationship with all the staff members ranging from a clerk to my manager. I always tried to give 100% to my work. I had a feeling that I was working not only for my company but for myself too. I made mistakes but my pride lies in the fact that I learned much from them and never tried repeating them. I often received compliments for my successful attempts at work and received kind advice whenever I went wrong.
On taking charge as an entrepreneur, I realized that morale among the 200 strong staff members were abysmally low. We were adding new clients but the confirming collections never materialized. Sales personnel were meeting just 3-4 customers per day when the business needed a minimum of 8-10 quality interactions. Direct Marketing, in itself, consumed nearly 60% of our working time. On an immediate basis, the core team was lead towards re-aligning operations – each staffs would now be assigned leads closest to his/her area. During various training events, I accompanied salesmen during their client visits. More than 8-10 client calls per day were shown to be possible. My core team was quick to replicate this initial hand holding thus creating a positive ripple effect and bringing the average to 9 calls per day. The results; A complete turnaround with a positive increase in client enrollments and tremendous increase in sales revenue.
I am proud of this accomplishment because it gave me insight into qualities that I value today: perseverance, initiative, and teamwork. Building business took extraordinary insistence and entrepreneurial spirit to overcome the difficulties I faced. I still remember major obstacle at the very beginning came from some of the company's senior management. As the business advanced and became more complex, teamwork played an important role in our success. Being a team member as well as an entrepreneur, I contributed to create an environment that rewards collaboration in our team. Those experiences have made me a strong believer in the effectiveness of teamwork. I had learnt the basics of self-leadership. I had successfully managed myself.

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