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Identifying roles and responsibilities in change processes. Explanation of RACI. RASCI and RASIC.

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RASCI chart RACI chartWhat is the RACI model? Description

The RACI model is a relatively straightforward tool that can be used for identifying roles and responsibilities during an organizational change process. Obviously, transformation processes do not work automatically or autonomously. People have to do something so that the change of the processes will happen. Therefore it is useful to describe what should be done by whom so that a transformation process will happen.
 

In stead of the terminology RACI, sometimes also the concepts RASCI or RASIC are used.


The meaning of the abbreviation RACI. Acronym

  • R  =  Responsible. Person owns the problem / project.
  • A  =  to whom "R" is Accountable. He or she must sign or approve the work before it is OK.
  • S  =  can be Supportive. Can provide resources or can play a supporting role in implementation.
  • C  =  should be Consulted. Has information and/or capability necessary to complete the work.
  • I  =  should be Informed. Must be notified of results, but need not be consulted.

The technique is typically supported by a RACI chart (see figure) which helps to discuss, to agree, and to communicate the roles and responsibilities.


Steps in a RACI process

  1. Identify all of the processes / activities involved and list them at the left hand side of the chart.

  2. Identify all of the roles and list them along the top of the chart.

  3. Complete the cells of the chart: identify who has the R, A, S, C, I for each process.

  4. Every process should preferably have one and only one "R" as a general principle. A gap occurs when a process exists that has no "R". An overlap occurs when multiple roles exist that have an "R" for a given process.

  5. Resolve overlaps. Every process in a role responsibility map should contain only one "R" to indicate a unique process owner. In the case of multiple R's, there is a need to further detail the sub processes, to separate the individual responsibilities.

  6. Resolve Gaps. Where no role has been identified that has the "R" for a process, the individual with the authority for role definition must determine which existing or new role is responsible. Update the RASCI map and clarify the role with the individual that assumes that role.




RACI Method | RACI Roles | RACI Model | RACI Process Forum (13 topics) Help
  The PSCI Model on Role Clarity
Whats the difference between RASCI and PSCI Model?
PSCI stands for:
P - Primary
S - Shared
C - Contributory
I - Informed
My understanding is it's used to achieve role clarity (clarifying who is accountable for what?) and...
     
  RASCI for Construction Company
Hi Everybody, did anyone use this technique for construction processes, say constructing a large building or construction, to distribute the responsibilities between the different company roles?
Can we use MS Project showing a schedule for proj...
     
  Corporate Level RACI: Authority Matrix
We are trying to define a corporate level authority matrix, the RACI model was submitted and discussed in high level, but the argument is that RACI model is used for projects.
I am confused, kindly anyone can help me to clear this confusion....
     
  How do I Create a List of All Processes in a Company?
Hi everybody, I'm a new intern of a company and I need to develop a roles and responsibility matrix. My question is: how could I list all the processes within the whole company?
I'm trying to do it top down, but it seems to be a challenge...
     
  Responsibility versus Accountability
Lately I have been thinking about the difference of responsibility and accountability... Would like to listen to view points and thoughts... Here's mine:
Responsibility - I refer responsibility as u...
     
  DACI Matrix Instead of RACI
What I use as an acronym is DACI:
D - Doer,
A - Accountable
C - to be Consulted,
I - to be Informed.
Using the D instead of the R - Responsible, eliminates the confusion between these two roles when using the matrix.
I d...
     
  PP Stand Point in Agile Methodology
Hi, could anyone help me to understand the project manager's stand point in agile methodology where every individual in the delivery team has to be aligned with RACIs?...
     
  Books and Articles on RACI Method
Hi, I need information about existing books (literature) on RACI methodology....
     
  What is RASIC? Definition
After deliberating too much on support versus consult, we use the "S" to mean support, including providing supporting information or capabilities. And the "C" to mean "Consult" for the controlling document, i.e. policy, procedure, work instruction, ...
     
  Ratio of A to R's in disparate Sales territories
My recent experience is identifying too many "R's" in Sales positions who do their best but may underperform with limited review and/or recourse. This is especially true where ratio of "R's" to "A" is high in a large and/or disparate region e.g. ...
     
  Synonyms of RACI Chart
You may also encounter the term Accountability Matrix or Responsibility Matrix or CIDA Matrix (Consult, Inform, Doer, Accountable)....
     
  The big plus of using RACI
Without finding persons who agree to be responsible and/or accountable for an action, the day-to-day demands of our busy jobs will quickly win from the orginal good intentions we had at the moment the project was started....
     
  History of RACI - Who Invented it?
I have been using the RACI technique for some time (applying it to my work in information quality and data governance). I am currently writing a book and wanted to include the RACI technique as it applies to info quality work. I'm looking for the s...
     



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Compare with the RACI model (RACI method, RACI Roles):  Brainstorming  |  Force Field Analysis  |  Gantt Chart  |  Forget Borrow Learn  |  Change Management Iceberg  |  Change Model Beckhard  |  DICE Framework  |  Changing Organization Cultures  |  Dimensions of Change  |  Root Cause Analysis  |  Kepner-Tregoe Matrix  |  Leadership Styles  |  SMART  |  CSFs and KPIs  |  IPMA Competence Baseline (ICB)


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