Eight Attributes of Management Excellence[卓越管理的八个属性]

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追求卓越组织。 Tom Peters和Bob Waterman的Eight Attributes of Management Excellence[卓越管理的八个属性]解析。

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Tom Peters和Bob Waterman的“卓越管理的八个属性”阐述于他们的那本大名鼎鼎的管理经典: 《追求卓越》(In Search of Excellence》)。 这本书的理论基础是麦肯锡的7-S模型
 

Eight Attributes of Management Excellence[卓越管理的八个属性]

  1. 崇尚行动。
  2. 贴近顾客。
  3. 自主创新。
  4. 以人助产。
  5. 价值驱动。
  6. 不离本行。
  7. 精兵简政。
  8. 宽严并济。

根据Peters和Waterman,最后一条属性(宽严并济)是对前面七条属性的总结。 “宽严并济的本质就是要实现企业的高度集中与员工的最大化自治共存。。。 遵循宽严并济原则的企业一方面控制严格, 另一方面,又允许(事实上是鼓励、坚持) 普通员工的自治和创新活动”。


在2001年所做的访谈之后,Peters认为还应该再加入第九条属性,即

  1. 追求理想、自由与速度。

参考书: Tom Peters and Bob Waterman - In Search of Excellence [中译本《追求卓越》,台湾天下文化出版,1988;中央编译出版社,2003] -


卓越管理的八个属性论坛
  Simultaneous Loose-tight Properties
In my humble opinion, there are always going to be disagreements when the company grants freedom to their workers about the way to do things (empowerment of employees).
In my view, the propose...
     
 
  Resilience and the Ability to Bounce Back
Another attribute essential for management excellence is the ability to develop resilience and be able to bounce back when things go wrong....
     
 
  On 7: Lean Staffing is Missing in Developing Countries
I would like to comment on the attribute of lean staffing (#7). In developing countries, this is a big problem as there is a lot of over staffing due to political reasons, family and friends gratification. This leads to poor staff performance and dif...
     
 
  Spiritual Involvement
One of the main attributes that can be added as specific attributes of management exellence is a power of spirituality engagement which can be vital in terms of value commitments....
     
 
  Becoming an Excellent Manager
How can one achieve excellence in management...
     
 
  Add: 10. Constant Evaluation of Results
My view is about another facet to accomplish - I am not stating achieve but accomplish - excellence. And this is "constant audit, both of self as also social" of whatever is being done by a top manager, a middle or a junior manager.
There should...
     
 

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Expert Tips (ENG) - Attributes of Management Excellence 高级帐户
 

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Although managing effectively is hard and involves taking risks, coping with significant challenges and even facing professional dangers, excellent ma...
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