Eight Attributes of Management Excellence

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Searching for excellent organizations. Explanation of Eight Attributes of Management Excellence of Tom Peters and Bob Waterman.

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The Eight Attributes of Management Excellence of Tom Peters and Bob Waterman were described in their management book: "In Search of Excellence". The research and theorizing of the book was based on the McKinsey 7-S model.
 

Eight Attributes of Management Excellence

  1. A Bias for Action.
  2. Close to the Customer.
  3. Autonomy and Entrepreneurship.
  4. Productivity through People.
  5. Hands-on, Value-driven.
  6. Stick to the Knitting.
  7. Simple Form, Lean Staff.
  8. Simultaneous loose-tight Properties.

The last attribute (Simultaneous loose-tight Properties) is a summary of the other 7, according to Peters and Waterman. "Simultaneous loose-tight properties is in essence the coexistence of the central direction and maximum individual autonomy of a company... Organizations that live by the loose-tight principle are on the one hand rigidly controlled. Yet at the same time they allow (indeed, insist on): autonomy, entrepreneurship, and innovation from the rank and file".


Peters said in a 2001 interview that a ninth item should be added to the list:

  1. Capabilities concerning ideas, liberation, and speed.

Book: Tom Peters and Bob Waterman - In Search of Excellence -


Attributes of Management Excellence Forum
  Simultaneous Loose-tight Properties
In my humble opinion, there are always going to be disagreements when the company grants freedom to their workers about the way to do things (empowerment of employees).
In my view, the propose...
     
 
  Resilience and the Ability to Bounce Back
Another attribute essential for management excellence is the ability to develop resilience and be able to bounce back when things go wrong....
     
 
  On 7: Lean Staffing is Missing in Developing Countries
I would like to comment on the attribute of lean staffing (#7). In developing countries, this is a big problem as there is a lot of over staffing due to political reasons, family and friends gratification. This leads to poor staff performance and dif...
     
 
  Spiritual Involvement
One of the main attributes that can be added as specific attributes of management exellence is a power of spirituality engagement which can be vital in terms of value commitments....
     
 
  Becoming an Excellent Manager
How can one achieve excellence in management…...
     
 
  Add: 10. Constant Evaluation of Results
My view is about another facet to accomplish - I am not stating achieve but accomplish - excellence. And this is "constant audit, both of self as also social" of whatever is being done by a top manager, a middle or a junior manager.
There should...
     
 

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The Main Challenges Managers are Facing Today

Although managing effectively is hard and involves taking risks, coping with significant challenges and even facing professional dangers, excellent ma...
Usage (application): Management Excellence
 
 

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Visions on the Roles of Managers, Management Roles, Managerial Roles

This superb presentation outlines the roles and tasks that managers perform. The presentation includes views of important contributors in the field of...
Usage (application): Management, Leadership, Reflection on What Management Fundamentally is, Workshops, Trainings
 

Tom Peters: How to Achieve Employee Engagement

Tom Peters gives a short, but fundamental advice on how you can accomplish his 3rd and 4th principle (3. Autonomy and Entrepreneurship, and 4. Product...
Usage (application): Employee Empowerment, Employee Participation, Participative Management, Participative Leadership
 

Leading versus Managing

Dr. John Kotter gives his opinion on what are the key differences between leading and managing.
- Management is a set of processes like planning,...
Usage (application): Understanding the differences between Leading and managing
 
 

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Compare with Eight Attributes of Management Excellence:  Fourteen Points of Management (Deming)  |  Five Disciplines  |  14 Principles of Management (Fayol)  |  POSDCORB  |  Ten Principles of Reinvention  |  Theory XYZ  |  Business Process Reengineering


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