Performance Management

Strategically monitoring and managing the performance of a company. Explanation of Performance Management.

Performance Management

PM is a strategic management approach for monitoring how a business is performing. It describes the methodologies, metrics, processes, systems and software which are used for monitoring and managing the business performance of an enterprise. Business Performance Management, and Strategic Performance Management, and Enterprise Performance Management and Corporate Performance Management are all variations of the terminology.

Benefits of Performance Management

Main benefits of CPM are:

• PM helps to maximize value creation consistently.
• PM helps to increase corporate transparency.
• PM facilitates communication with investors, analysts and with stakeholders.
• PM improves internal communication on strategy.
• PM facilitates the improvement of decision-making.
• PM helps to balance short-term, middle-term, and long-term trade-offs.
• PM encourages value-creating investments.
• PM improves the allocation of resources, streamlines planning and budgeting.
• PM helps to better deal with increased complexity and greater uncertainty and risk.

Performance Management Forum

Alan C - US

CPM best practices, examples

"I just finished reading "Five Key Principles of Corporate Performance Management" by Bob Paladino. Paladino collected a bunch of CPM best practices and practical examples. From a variety of sources which include the U.S. President's Malcolm Baldridge National Quality Award recipients, the Kaplan and Norton Global Balanced Scorecard Hall of Fame inductees, recipients of the Deming Quality Award, Fortune magazine's "100 Best Companies to Work For," Best Practice Partner Award recipients selected by APQC (previously known as the American Productivity Center and the American Productivity & Quality Center), and Forbes magazine's "Best Managed Companies. Helpful for executives and consultants. Ed: Amazon link."

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Scott Alexander - USA

Performance Management

"Customer Performance Management (CPM) is also another variation. CPM focuses on acquiring, managing and growing the best performing customers from a satisfaction, profitability and risk perspective."

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