SECI model[SECI模型]
(Nonaka Takeuchi)

知识中心

   

一个动态的组织知识创造的统一模型。 野中郁次郎和竹内广孝的SECI模型解析。 (‘95)

投稿人: Tom De Geytere

目录

  1. 摘要
  2. 论坛
  3. 最佳实践
  4. Expert Tips
  5. 相关资料
  6. 打印

SECI model[SECI模型] Nonaka Takeuchi什么是SECI模型? 释义

日本著名的管理学教授野中郁次郎(Ikujiro Nonaka)和竹内弘高(Hirotaka Takeuchi)认为,知识创造流程的模型必须要对知识创造的动态特征有深入了解、必须要对流程本身进行有效管理,基于这两点,他们提出了 SECI模型。 SECI模型包括三个组成部分:

  1. SECI
  2. Ba (注:日文“场所”的意思,即整合资讯为知识的场所,包括特定的时间和地点)
  3. 知识资产Knowledge Assets)。

这三个部分处在有机地、动态地互为作用之中。 组织的知识资产在Ba之间被组织成员分享,与此同时,组织成员的个人隐性知识也在Ba之间通过SECI被传递和放大,SECI也就是知识的四种创造历程:

  • 社会化(Socialization
  • 外化(Externalization
  • 组合化(Combination
  • 内在化(Internalization

SECIBa 以及知识资产这三项要素一定要在强有力的组织领导之下,才能持续不断地、动态地实现知识创造, 也就是说,要形成每一位组织成员都能遵从的纪律。


SECI

知识创造是存于隐性知识(Tacit Knowledge)与显性知识(Explicit Knowledge)之间的一个持续的、互动的过程, 并以螺旋式进行,形成四种模式。 当组织规模向上跃进的时候,知识创造的螺旋也会相应变得越来越大,同时触发新的知识创造螺旋(参见右图)。
SECO模型四类别Ba
社会化。 通过面对面的交流、个人经验来分享隐性知识。 一个典型的例子是学徒工作。
外化。 阐释和发展包含于隐性知识中的概念, 这将更加有助于知识沟通。
组合化。 对不同的显性知识进行组合。 一个典型例子是构建模型和范式。
内在化。 将学习与实践紧密结合起来,从而使得外在的显性知识成为个人知识的一部分基础(如心智模型),同时成为组织资产的一部分。


Ba

是一个共享的平台和场所,在其间知识被共享、创造和使用。


右图显示了四种不同类型的Ba,存在于知识创造过程SECI的各个不同阶段。

下面以日本最为成功的便利店“7-11”为例,对Ba的类型进行详细解释。

  • 起源Ba 店铺的公共空间,使人们可以互相交流,店员与顾客进行交流。
  • 对话Ba 店员通过对话,交流隐性知识,产生销售预测。
  • 系统Ba 销售预测的准确性经由销售结果检验,并向店铺及店员提供反馈。
  • 练习Ba 从练习中获得信息,并与实际情况相比较,店员不断提高分析技能和预测能力。
     

知识财产四个类别 知识资产

这是公司为了实现价值创造所必须的独有的资源。 在价值创造过程中,它们既是输入成分,也是输出成分,还是调和力量。


为了有效管理自己的知识创造活动,公司首先要摸清自己的知识资产的库存情况。 知识资产虽可进行分类,但却有些不现实,因为 知识资产是动态的, 新的知识资产将源源不断地从现有知识资产中被创造出来。

 













领导力在SECI过程中的作用,请参见右图。
SECI -领导能力的角色
 

SECI模型的起源。 历史

野中郁次郎和竹内弘高的SECI模型建立在Polanyi(1983)的隐性知识和显性知识的分类基础之上,并从日本企业管理文化的视角出发,对知识创造和知识管理提出了一个新颖的认识。


SECI模型的优势。 优点

  • 认识到知识和知识创造的动态特征。
  • 为知识创造和管理提供了一个有效的架构。

SECI模型的局限。 缺点

  • 建立在对日本组织进行研究的基础之上,过分倚重日本社会的隐性知识。 在日本社会文化中,员工经常为某一个组织服务终身。
  • 理论中提到的知识创造过程是线性特征, 那么有无可能实现跨越式发展? 或者知识创造螺旋进行反方向运动?

参考书: Ikujiro Nonaka, Hirotaka Takeuchi - The Knowledge-Creating Company [中文版书名《创新求胜-智价企业论》,台湾远流出版社,1986] -


SECI模型论坛
  How does SECI Lead to Improvement of Organizational Performance?
How will the SECI knowledge management processes help to achieve organizational performance which comprises of operational performance, customer satisfaction and financial performance of the organization?...
     
 
  Nonaka's SECI Process versus Peter Senge's Learning Organization
How does Nonaka's SECI process support the Learning Organization?
What is the difference between Peter Senge's Fifth Discipline approach to a learning organization and Nonaka's SECI module?
...
     
 
  Linking SECI Model to Innovation
I have some thoughts on how Knowledge Management and Innovation are linked... There are a number of models for implementing innovation. A simple model that I like involves 5 steps:
1. Idea Generation
2. Idea Selection
3. Idea Implement...
     
 
  (How) Does the SECI Model Work in Western Cultures?
The SECI concept was developed (and works extremely well) for Japanese businesses (culture). I would be interested in how it is applied in Japan.
I believe it will not work well in western cultures that have a hierarchical approach to management...
     
 
  SECI Software Tools?
Hi Everybody. I am looking for a software solution to support a SECI implementation.
Does anybody has a software product in mind? One based on SECI model?
Best regards......
     
 
  History of Knowledge Management
I found that other models and concepts came after SECI model. Referring to history,
- "Since 1975, the knowledge management (KM) related developments have been the emerging subject in organizations" (Wigg, 1997).
- The momentum in knowled...
     
 
  Commonality of SECI Model
Is the SECI model the most used knowledge management model? Or, at least, the most 'adapted' one?...
     
 
  Advantages Disadvantages Between SECI Model and Other Models
What are the main advantages/disadvantages (and other main differences) between SECI model and other models?...
     
 
  SECI for Integration between eTOM and KM System
The SECI model has been implemented in many industries. Telecom industry has eTOM as business process framework with critical knowledge in each level of processes. It needs specific effort to integrate SECI with eTOM dealing with three different pr...
     
 
  SECI Model as a tool for developing an effective teaching pedagogy.
My paper entitled "effects of mountain climbing learning analogy in the achievement and attitudes of university freshmen in mathematics" proved that this model, despite developed as an organizational knowledge creation process (for businesses), that ...
     
 
  Capturing Experiences
The best model of capturing data from those who posses experience/s. Sadly overlooked by Commercial & Research entities. e.g Ayurveda, Arts etc. ...
     
 
  SECI is a knowledge management process
The SECI model can be easily appreciated as a KM process comprising (1) harnessing existing and creating new knowledge through the SECI process (2) implemented at forum(s) like shop floors/offices providing environment and incentive to share knowledg...
     
 
  The Meaning of the Japanese Word Ba
I need a bit more on "Ba". Is this word coming from Japanese? And if, yes, is it written with which kanji for "ba"? (場?)...
     
 
  Implementing SECI in an Organization
Can anyone explain how an implementation of SECI works and plz explain with an example? Thanks...
     
 
  Recognition SECI Model
I believe the SECI Model developed by Nonaka and Takeuchi has come to be the most recognised and accepted model of knowledge transfer all over the world. It is precise, clear and simple to understand.... That's what a good model should be like......
     
 
  Relevant for Knowledge Management
I found this article very interesting for my course work...
     
 

SECI模型 小组


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最佳实践 - SECI模型 高级帐户
  What is the Best Way to Transfer Tacit Knowledge?
In my opinion, the SECI model is essence of knowledge management. With this model, we can grow to complex models creating complementary models and support tools.
The greater doubt is: what is the best way for transfering tacit knowledge?...
     
 

Expert Tips (ENG) - SECI model 高级帐户
 

Barriers that Hinder Effective Knowledge Sharing

According to Chris Collison, there are seven common barriers or syndromes that hinder effecti...
Usage (application)Effective Knowledge Sharing, Pitfalls to Avoid, Knowledge Management Implementation
 
 
 

9 Major Definitions of Knowledge Management

- KM is the "process of collecting, organizing, classifying and disseminating information throughout an organization, so as to make it purposeful to t...
Usage (application)Knowledge Management
 
 
 

How to Identify and Map Knowledge

In his article Knowledge Mapping: The Essentials for Success, Wesley Vestal provides following six tips to identify and map knowledge:
1. Defin...
Usage (application)Knowledge Identification, Knowledge Capturing, Knowledge Storage
 
 
 

The N-Form Organization (Hedlund)

Gunnar Hedlund of the Stockholm School of Economics introduced the notion of the N-Form corporation in 1994. He proposed that the N-Form corpor...
Usage (application)Alternate KM Framework
 
 
 

Critical Activities to Build a Learning Organization

Learning organizations are distinguished because they are undertaking certain activities to foster the internal learning process. Those activities inc...
Usage (application)Implementing Organizational Learning, Best Practices
 
 
 

Capturing Learned Lessons

Knowledge from bad and good experiences will lead you and your organization to better future performance. You can improve your learning culture with <...
Usage (application)How to Capture Organizational Learning? Best Practices
 
 
 

Knowledge Management Scope

Research by Deishin Lee (HBS) and Eric Van den Steen (MIT) shows that recording mediocre know-how can actually be counter-productive, since such medio...
Usage (application)Knowledge Management, Level of Know-how
 
 
 

Three Pillars of Knowledge Management (WiiG)

Karl Wiig is one of the pioneers in the field of Knowledge Management and was among the first to publish a series of texts that assembled manag...
Usage (application)Alternate KM Framework
 
 
 

Components of Learning Agility

One of the critical factors for achieving organizational agility is learning agility, which refers to the ability and eagerness to learn from experien...
Usage (application)Organizational Agility, Organizational Learning, Knowledge Management
 
 
 

Positive Effects of Age Diversity on Company Productivity and (Tacit) Knowledge Sharing

Backes-Gellner and Veen (2013) outlined the main advantages of having a diverse workforce within a company. The following positive effects were pointe...
Usage (application)Tacit Knowledge Transfer, Workforce Productivity, Incentive Management
 
 
 

Knowledge Management Focal Point

Research by Deishin Lee (HBS) and Eric Van den Steen (MIT) shows that information about successes is typically more useful than information about fail...
Usage (application)Knowledge Management Focus
 
 

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比较: Bridging Epistemologies[桥接认识论]  |  Organizational Learning[组织学习]  |  Organizational Memory[组织记忆]  |  Action Learning[行动学习法]  |  Knowledge Management[知识管理] (Collison & Parcell)


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