Teoría de los dos Factores

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Factores de la motivación, factores de higiene. Descripción de la Teoría de los dos Factores y KITA de Frederick Herzberg.


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Two Factor Theory DiagramSegún la Teoría de los dos Factores de Frederick Herzberg, hay dos factores que influencian a la gente. La satisfacción y el crecimiento psicologico son factores resultantes de los factores de la motivación. El descontento es un resultado de los factores de higiene. Herzberg desarrolló esta teoría de la motivación durante su investigación con 200 contadores e ingenieros en los E.E.U.U.

Los dos factores en la teoría

  • Los factores de higiene son necesarios para asegurar que un empleado no este descontento. No causan niveles de motivación más altos, pero sin ellos habrá descontento.
  • Los factores de motivación son necesarios para motivar al empleado hacia un mayor desempeño. Estos factores provienen de los generadores internos de los empleados.

Factores típicos de la higiene

  • Condiciones de trabajo

  • Calidad de la supervisión

  • Sueldo

  • Estatus

  • Seguridad

  • Compañía

  • Tarea

  • Políticas de la compañía y de administración

  • Relaciones interpersonales

Factores típicos de motivación

  • Logro

  • Reconocimiento por el logro

  • Recibir responsabilidad por determinadas tareas

  • Trabajo interesante

  • Promoción a realizar tareas de alto nivel

  • Crecimiento

Combinar los factores de la higiene y de la motivación resulta en el panorama cuatro

  • Alta higiene + Alta motivación: La situación ideal donde los empleados están altamente motivados y tienen pocas quejas.

  • Alta higiene + Baja motivación: Los empleados tienen pocas quejas pero no son altamente motivados. El trabajo se percibe como el cobro de un cheque.

  • Baja higiene + Alta motivación: Los empleados son motivados pero tienen muchas quejas. Una situación donde el trabajo es emocionante y desafiante. Sin embargo, los sueldos y las condiciones del trabajo no son aceptables.

  • Higiene baja + Baja motivación: Es la peor situación. Los empleados no están motivados y tienen un montón de quejas.

Herzberg sugiere que a menudo el trabajo se puede arreglar y debería ser arreglado de las siguientes maneras:

  • Ampliación de las tareas
  • Rotación de tareas, y/o
  • Enriquecimiento de trabajo.

Además de la Teoría de los dos Factores, la teoría de Frederick Herzberg también es conocida por sus siglas KITA, que se traduce cortésmente como Patada en los pantalones! Herzberg dijo que KITA no produce la motivación. Sino que sólo le da movimiento.

Foro de Teoría de los dos Factores (25 temas) Ayuda
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PROs and CONs of Employee Of the Month Programs

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Is Lack of Of Challenge a Hygiene Factor?

What challenges an employee at any phase in his life is the motivator.
Sometimes, earning more money is seen as a challenge by an employee, depending on his experience and urge to cross a social strata or a barrier.
Sometimes money just wor...

Using Herzberg's Two Factor Theory in Small Companies

How can you apply Herzberg 2 factor theory in a small company (5-10 employees)?
Any experiences? Does anyone know of a simple set of tools?...

Scope of Herzberg's Two Factor Theory

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How to Keep a Workforce Motivated at Crossroads

Many enterprises transform their structures merging several organisational cultures in cycles.
How can the staff remain motivated when changes are made in the organisations values, collectiveness, consistency etc... In the adage of old wine and...

Avoid Under and over Motivation

Under motivated as well as over motivated workers both have negative effects in productivity. A balance has to be developed in order for workers to act normally, never discouraged nor disgusted and extremely anxious and expectant of rewards or...

Money Remains the Primary Motivating Factor!

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Strong Motivational Factors Can Overcome Demotivating Factors

Deeply felt internal motivational factors can overcome demotivating factors.
Such positive internal motivational factors could be a strong belief of cause or a smart direction of the organization....

Motivation Engenders Commitment

Adequately motivated staff are usually more committed to perform optimally.
More often than not, they are happy on their beats which could be due to their being satisfied with the welfare, training and perquisites they are enjoying from their em...

Additional Hygiene Factors

Though the theory covers many of the reasons, I believe others factors like management style, organization culture, office politics, training standards also should come under the hygiene factor.
Without the proper management of these fact...

Two Factor Theory 2.0

2 Factor Theory may be applied in any type of organizations and in all levels. But, again there are other elements in the work environment which may effect the motivation of employees and the organization results.
Since knowledge, such as...

Two Factor Theory Still Holds Today?

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Application of Two Factor Theory in Non-Governmental Organizations

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Stress inTwo Factor Theory

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Education Motivation

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Hygiene and Motivation: Hand and Glove

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What are (the Main) Causes of Attrition?

The theory is pretty good, but I am of the view that the underlying reason for a big percentage of people who move on is the boss. Most of the time when an employee leaves his job it's due to the treatment he or she receives from the boss. Treatment ...

Missing Social Environment Issues

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Two Motivation Factors

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Teoría de los dos Factores Grupo de Interés Especial

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Expert Tips (ENG) - Two Factor Theory Premium
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Drivers and Levers of Employees

Improving Employee Motivation

Examples of Two Factor Model

Teaching Two Factor Theory

Satisfaction and Dissatisfaction According to Herzberg

Important Note

Promotion-focused versus Prevention-focused Employees

Employee Motivation

Alternate Classifications of Human Needs (Employees, Consumers)

Motivation, Marketing, Human Needs

Differences in Organizational Commitment Between Paid Workers and Volunteers

Organizational Commitment, Employee Motivation, Non-profit Organizations

Base your Workspace Design on Employee Interaction

Workspace Design, Innovation Environment, Employee Interaction, Office Space Design

How to Avoid Too Much Transparency and Allow Some Privacy

Corporate Transparency, Employee Privacy

Why Employees Stay: Contextual Factors Influencing Job Embeddedness

Employee Retention, Attrition, Organizational Commitment, Employee Satisfaction

Family-Work Conflicts (FWC) and Daily Job Performance

Family-work conflicts, Coaching, Mentoring, Job Performance

Recursos - Teoría de los dos Factores Premium
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Dos Factores Teoria


Teoria Herzberg


Dos Factores Teoria


Teoria Herzberg


Dos Factores Teoria


Teoria Herzberg


Dos Factores Teoria


Teoria Herzberg

Compare con: Jerarquía de Necesidades de Maslow  |  El efecto Hawthorne de Mayo  |  Modelo Kano de la satisfacción de cliente  |  Teoría X Teoría Y  |  Modelo de Valores ComplementariosTeoría de las Expectativas  |  Teoría ERG  |  Dimensiones Culturales  |   Modelo del Liderazgo Continuo  |  Teoría de las Necesidades  |  Gradilla de Gestión

Vuelva a la página principal de Administración: Recursos Humanos  |  Conocimiento e Intangibles  |  Liderazgo

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