Crisis Management

Centro de Conhecimento

   

Dando a resposta direita em caso de um rompimento significativo do negócio. Explanação de Crisis Management.

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Obviamente, todo o corporaçõ espera não enfrentar as “situações que causam um rompimento significativo do negócio que estimule a cobertura de meios extensiva” (crise). O scrutiny público que é um resultado desta cobertura de meios frequentemente afeta as operações normais da companhia e pode ter o impacto financeiro, político, legal e governamental de a (negativo). A destruição substancial do valor deve ser temida de, especial quando a crise não é segurada bem na percepção dos meios/opinião pública. A gerência da crise trata de dar a resposta direita da crise (precautionary, estrutural e ad hoc).


Algumas ajuda e sugestões genéricos na gerência da crise

  1. Prepare plantas de contingência adiantado (a equipe e os membros da gerência da crise podem ser dados forma na observação muito curta, rehearsing das crises de vários tipos)

  2. Anuncie imediatamente e claramente internamente que as únicas pessoas a falar sobre a crise ao mundo exterior são os membros da equipe da crise)

  3. Mova-se rapidamente (as primeiras horas depois que as rupturas da crise primeiramente são extremamente importantes, porque dos meios a configuração frequentemente em cima da informação nas primeiras horas)

  4. Use consultantes de gerência da crise (o conselho pelo objectivity de consultantes do fotorreceptor é importante, usa a perícia da imagem corporativo dos specialists)

  5. Dê a informação exata e correta (recorde que tentar manipular a informação dará contra-explosão seriamente se se descobrir, também internamente!)

  6. Ao decidir-se em cima das ações, considere não somente as perdas a curto prazo, mas focalize-as também nos efeitos a longo prazo.

Os executivos em todos os níveis da organização são empregados para controlar crises e para fazê-las frequentemente assim em uma base diária. Suas habilidades são testadas realmente quando têm que controlar as crises significativas que têm o potencial disrupt o processo da criação do valor da organização, as fontes da renda, as despesas se operando, o preço conservado em estoque, a posição do competidor e o negócio ongoing. Compare: Charismatic Leadership.
A gerência a mais eficaz da crise ocorre quando as crises potenciais são detectadas e tratadas do rapidamente - antes que possam impactar o negócio da organização. Naqueles exemplos nunca vêm à atenção de stakeholders chave da organização ou ao público geral através dos meios de notícia.


Criando uma planta da continuidade do negócio

Nos exemplos onde a crise já erupted, ou nela é inevitável a crise impactará stakeholders chave da organização, uma planta da continuidade do negócio é útil minimizar o rompimento e os danos. Desenvolver tal planta pode parecer como uma tarefa daunting, mas na realidade é comum-deteta o original. Envolve identificar aquele funções e processos que são críticos ao negócio, então projetando as plantas operacionais e das comunicação de contingência tratar da falha potencial de uma ou do mais delas e como stakeholders chave reagirá quando encontram para fora. Um elemento importante que seja negligenciado às vezes é testar a planta da continuidade do negócio.
Os corporaçõs com plantas da continuidade do negócio estarão em uma posição melhor para minimizar o impacto do negócio e os danos financeiros. No alto disso, os executivos podem encontrar que o processo de desenvolver estas plantas tem também um benefício indireto. Suas organizações são mais sensíveis às situações possíveis da crise que poderiam disrupt o negócio e afetam seus despesas se operando, lucros e crescimento total. Em conseqüência suas gerente respondem mais ràpidamente e para dirigi-los eficazmente fora.


Livro: Laurence Barton - Crisis in Organizations II -

Livro: Steven Fink - Crisis Management: Planning for the Inevitable -


Fórum de Crisis Management
  Preparar Plano de Gerenciamento de Crises - PGC
O texto acima ainda é pouco para orientar gestores e presidentes de organizações para uma crise.
E necessário ter já sempre pronto, antes e treinado o plano de gerenciamento de crises de cada corporação.
Não deixar para pensar e atuar quan...
     
 
  Combine Contingency Planning with SWOT Analysis
There is a strong case for all companies / organizations to regularly do a serious SWOT analysis - all 4 boxes and combine that with Contingency Planning.
There is the possibility that a sudden Weakness, a sudden Threat, once it's identified, we...
     
 
  How Often Should Contingency Planning Be Performed? Frequency
Does keeping the duration of the validity of contingency planning short to say 2 to 4 weeks help in doing a better strategic planning job?
Improvisation from the feedback received from the first iteration before the second iteration is performed...
     
 
  Crisisology as a Discipline
I am seeking information regarding activity in the area of crisisology in Europe. Can someone bring me up-to-date as to what is being practiced and published there? There isn't much of anything going on in this area in the United States. I am the onl...
     
 
  Crisis Management Software
Hi members, I am looking for a crisis management software package with a mobile facility, should anyone have any experience in the same just please communicate it back. Regards....
     
 
  Online Crisis Management
Philip Young and I have been asked to write the third edition of of the best selling text book Online Public Relations (Kogan Page) in which we have a chapter on crisis management. We would welcome contributions and insights from both practitioners a...
     
 
  GIS Emergency Management
I am researching on how Graphical Information Systems (GIS) can influence emergency management for principal response agencies GDSs. Are there any case studies of same or a framework / model in this respect?...
     
 
  How to Deal with Crises Situations in an Organisation
What are the right steps to be taken in dealing with crises in an organisation in order to prevent it from escalating beyond control?...
     
 
  International Association of Emergency Managers
For those professionals engaged in crisis and emergency management I would recommend you look at iaem.com
The International Association of Emergency Managers (IAEM) now has 7 global councils and over 5000 members. It has moved on considerably fr...
     
 
  Developing an Emergency Plan
To avoid loss of lives during an accident, it is good practice to exercise the emergency response plan. My question is how to develop an exercise plan? (brake down events list for the exercise)...
     
 
  Definition of Economic Crisis
What precisely is the definition of an Economic crisis?...
     
 
  Understanding Scenarios and Consequences
A failure in most planning is that it's analytical versus strategic in nature. In systems thinking, an important attribute is to understand consequences. Managing consequences is more than just mitigating risks -- which is analytical. Consequences ar...
     
 
  Strategy for Product Quality Crisis
What are the possible strategies one should take to overcome a crisis regarding the quality of your products (especially in the food sector)?...
     
 
  Paid Placement for Company Statements and Stories
Part of making sure the world hears your side of the story is placing it in the online news media. Newsforce Network places "storytelling media" in ad space across hundreds of premium newspaper and news sites online, so you can control the message an...
     
 
  Preparing Execution of Contingency Plan
Contingency Planning is very important. Before actually executing the contingency plan, certain critical actions have to be taken such as:
1. Quickly gather, analyze and interpret factual data and information that led to the crisis.
2. Iden...
     
 
  Why nobody prepared for the current crisis?
The article above explains that it's important to prepare contingency plans in advance, before an actual crisis occurs.
Isn't it remarkable that neither governments, nor financial regulators, nor financial instituations seem to have created any ...
     
 
  How to deal with the Media in a Crisis?
Sometimes, it's hard for the company to deal with the media. If the case is 100 % black propaganda (such as libels or slanders) from others, is not too hard to gather all the fact for the press. But, if the cause arose within our own company, it's re...
     
 

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Melhores Práticas - Crisis Management Premium
  Why Contingency Planning? Importance and Benefits
Simpkins (2009) argues that Contingency Planning (CP) is probably the most important topic of an organization’s overall strategic plan. The importance of preparing for any contingencies must not be underestimated. Contingency planning takes int...
     
 
  Common Errors Leaders Make during Crises
Hirsch (2014) did research on crisis management and examined the most common errors top managers make in times of crisis. He found an interesting pattern of problematic behaviors among senior leaders in crises:
 
   
 
  What Managerial Competencies are Required to Tackle an Organizational Crisis?
In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following  
   
 

Expert Tips (ENG) - Crisis Management Premium
 

How to Develop a Crisis Communication Plan?

In order to develop a successful communication plan during a crisis, following steps should be followed:
1. Identify the audiences for you...
Usage (application): Crisis Management
 
 
 

Top-10 Mistakes in A Crisis

Robert D. Ramsey in Supervision (Oct2004, Vol. 65, Issue 10) gives the following list of things not to do in a crisis:
1. Don't fall apart...
Usage (application): Crisis Management, Education
 
 
 

Multiple crisis

Remember and realize early on that one crisis can lead to another, and multiple crisis can occur at the same time. Consider that most crises can be a ...
Usage (application): Preparing for domino effects
 
 
 

Potential Types of Threats

- Financial (major decline in stock price, market crash, major decline in earnings)
- Workforce (labour strike, labour unrest, labo...
Usage (application): Checklist of Types
 
 
 

Use Belbin for your Crisis team

In order to build an effective contingency team, members need to be intelligently chosen. You need members with the following  
 
 

Pitfalls of Traditional Risk Analysis

In their 2000 book "Managing Crises Before they happens" Mitroff and Anagnos explain their critics on traditional risks analysis. The authors ...
Usage (application): Risk Management, Crisis Management
 
 
 

Early Crisis Signals

People frequently wonder how a crisis can occur unexpectedly in a company and if top managers, aware of what is happening, could have undertaken actio...
Usage (application): The earlier the better...
 
 
 

Early Warning Signals

A useful exercise is to think of what events can be considered early warning signals for certain problems to arise. You can add a few of those typical...
Usage (application): Timely Alert System
 
 
 

Preparing your Executive Team for Crisis

Note that crises often happen in different ways than what you imagened and planned for...
That's why preparing and educating your executive team...
Usage (application): Contingency Plans & Manuals
 
 
 

Financial Indicators Check-list

Due to the global economic crisis affecting companies of all industries and regions, there is a lot of interest in crisis signals and what actions can...
Usage (application): Financial Crisis Signals for a Company
 
 
 

Why Society is More Risky than Before

In his 1992 book "  
 
 

Moral Intensity: When Will a Decision Be Seen as Unethical?

The financial crisis of 2008 has been partly the result of managers and executives taking excessive risks. That's why Ferguson (2014) wonders when exp...
Usage (application): Risk Management, Business Ethics, Ethical Decision-making, Crisis Management, Corporate Responsibility
 
 
 

Align Your Risk Management Strategy with Investors' View on Risk

Risk is an essential part of any investment.
Modern organizations are giving more attention to their risk profile to better protect their ...
Usage (application): Strategic Risk Management, Transparant Risk Management
 
 
 

Consumer Psychology in a Downturn

Traditional ways that companies used to segment their customers are lifestyle, demographics, etc... These are absolutely not related to consumers' emo...
Usage (application): Re-shape Your Marketing
 
 
 

Marketing Strategies in a Downturn

How marketers respond to the new consumer psychology of the current downturn?
1) For companies with a relatively strong cash position a rec...
Usage (application): Leveraging Crisis
 
 

Recursos - Crisis Management Premium
 

Notícias

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Crisis Management
     
 

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Apresentações

Crisis Management
     
 

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Compare com a gerência da crise: Strategic Risk Management  |  Root Cause Analysis  |  Force Field Analysis  |  Brainstorming  |  Theory of Constraints  |  Scenario Planning  |  Game Theory  |  Real Options  |  Stakeholder Analysis  |  Traçar de Stakeholder


Retorne a o centro de a gerência: Mudança e Organização  |  Comunicações e Habilidades  |  Tomada de Decisão e Avaliação  |  Recursos Humanos  |  Liderança  |  Introduzir no mercado  |   Estratégia


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