Business Process Reengineering
(BPR)

ナレッジセンター

   

組織プロセスの基本的に再考し、根本的に設計し直す。 HammerおよびChampyのBusiness Process Reengineeringの説明。

目次

  1. 要約
  2. フォーラム
  3. ベストプラクティス
  4. Expert Tips
  5. リソース
  6. 印字

Business Process ReengineeringBusiness Process Reengineering方法(BPR)は「組織プロセスの基本的な再考慮そして根本的なデザイン変更としてHammerおよびChampyによって、費用の現在のパフォーマンスの徹底的な改善、サービスおよび速度」を達成するために記述されている。


よりもむしろ私達が完全なプロセスを見るべきである会社を機能専門に組織して(生産、会計、マーケティング、等のように)および各機能が行う仕事を見るために、HammerおよびChampyは推薦する。 材料の獲得から、マーケティングおよび配分の方の生産の方に。 1つは一連のプロセスに会社を再建するべきである。
 

顧客のための価値創成はBPRのための一流の要因であり、情報技術は頻繁に重要で可能にするな役割を担う。 比較しなさい: Relationship Marketing

 

ミハエルHammerおよびジェームスChampy

リエンジニアリングの主要な支持者はミハエルHammerおよびジェームスChampyだった。 Reengineering the Corporation、Reengineering Managementおよびアジェンダを含む一連の本では、彼らは1つの部門からの別のものに仕事で渡るずっとたくさんの時間が無駄になる論争する。 彼らはチームを任命することはプロセスですべての仕事を行うのは遠いより有効であることを主張する。


Business Process Reengineeringへの5つのステップアプローチ

ダベンポート(1992年)はBusiness Process Reengineeringモデルへの5ステップアプローチを規定する:

  1. ビジネス視野およびプロセス目的を開発しなさい: BPR方法はコスト低減、時間の減少、出力品質改良のような特定の経営目標を意味するビジネス視野によって運転される。
  2. 設計し直されるべきビジネス過程を識別しなさい: ほとんどの会社は最も重要なプロセスに焦点を合わせるまたはビジネス視野と最も対立するアプローチを使用する「影響が大きい」アプローチを。 会社の少し数はその「徹底的なアプローチ」を組織内のすべてのプロセスを識別し、次にデザイン変更の緊急の順序で順位をつける試み使用する。
  3. 既存のプロセスを理解し、測定しなさい: 古い間違いの繰り返すことを避け、ベースラインを未来の改善に提供するため。 比較しなさい: Scientific Management
  4. それをてこで動かす識別しなさい: それの意識は機能BPRに影響を及ぼすことが可能であり、またそうするべきである。
  5. 新しいプロセスのプロトタイプを設計し、造りなさい: 実際の設計はBPRプロセスの終わりとして見られるべきでない。 むしろ、それは連続的な繰り返しを用いるプロトタイプとして、見られるべきである。 プロトタイプの隠喩は決算、業績の速い配達とBusiness Process Reengineeringのアプローチ、および顧客の介入および満足一直線に並べる。

BPR方法、の付加的な第6ステップが時々見つけるように: 最近設計されていた第一次プロセスの方の組織構造および支配モデルを、適応させるため。


BPRは勧められるかどうか影響を及ぼす一般的なの情況

それが困難であるがこれについての一般的なの助言、次のとおりである考慮することができるある要因を与えなさい:

  • 競争は明らかに会社に優っているか。 比較しなさい: 所要経営
  • 構成の多くの対立があるか。
  • 会合の高周波非常にあるか。
  • 非構造化のコミュニケーションの余分な使用か。 (メモ、電子メール、等)
  • 漸進的な、増加改善のより連続的なアプローチを考慮することは可能であるか。 (見なさい: Kaizen)。

BPRの評論家は近づく

リエンジニアリングはそのようなプロジェクトが頻繁にずっと大量の一時解雇で起因しているので悪評を得た。 Business Process Reengineeringの導入を囲んだReengineering the Corporationの著者が達するために伝えられるところによればコピーの膨大な数を買ったという事実のための過剰人気にもかかわらず、部分的にベストセラーの上は期待に、方法完全に応えなかったリストする。 主な理由はそれのようである:

  • BPRは構成のパフォーマンスを限る要因がプロセスの無効果であると仮定する。 これは本当常にであるかもしれない。 またBPRはこの仮定を認可する平均を提供しない。
  • BPRは「汚点のない経歴」とのパフォーマンスの改善のプロセスを始める必要性をすなわち全く無視する現状の。quoを仮定する。
  • BPRは構成の抑制に改善の努力を焦点を合わせる効果的な方法を提供しない。 (Theory of ConstraintsのGoldratt著される)。
  • 時々、または多分かなり頻繁に、漸進的な、増加変更は(Kaizenのような)よりよいアプローチであるかもしれない。
  • BPRは考える米国の方法の方に文化的に偏りのある。 (見なさい: Cultural Dimensions)

BPRはKaizenと比較した

KaizenがBPR方法と比較されるときKaizen philosophyが人間志向ののゆとり、実行し、長期的な訓練を要求し容易あるが、変更の小さいペースだけ提供する。 Business Process Reengineeringのアプローチは一方ではより堅い、技術方向づけられて、それ可能にする根本的な変更をが、かなりの変更の経営スキールを必要とする。


本: Hammer and Champy - Reengineering the Corporation -

本: Davenport - Process Innovation -


BPR フォーラム
  Provincial Business Process Reengineering
I am going to conduct research on BPR in a provincial council sector organization a project monitoring methodology context.
My research question is: "How can visionary leadership and project monitoring system process re-engineering enhance the s...
     
 
  BPR - Time Reduction versus Cost
Doing away the manual processes and bringing in technology and tools to make a process time efficient is one way of doing BPR.
However, technology and tools also come at a certain cost. That's why decision makers are often hesitant to invest in ...
     
 
  Deterministic Machines Concept in BPR
Hi all, could anyone give me a clarification regarding deterministic machines concept in BPR please? How can BPR be viewed in the view of deterministic machine view?...
     
 
  Developing a Standard Framework for BPR
After reviewing literature, I think that there exists no standard process of BPR. Every company redesigns its processes in its own way.
I believe different cultures, strategies and organizational structures are the main reasons of adapting so ma...
     
 
  Is BPR Helping ERP or is ERP Helping BPR?
I am a PhD student and my area is BPR. I just want to know your expert opinion (just general) regarding the relationship of BPR and ERP.
It is a fact that BPR uses technology for efficiency however, I have come across that ERP is doing the same....
     
 
  Cases and Causes of BPR Failure / BPR Disasters
Hello,
I'm doing research on BPR failure cases. Unfortunately, I can't find any cases to illustrate my research. Could you please tell me where I can find this kind of cases?
Thank you in advance....
     
 
  Alignment of BPR and IT Solution Approach
I am conducting research as part of a Masters degree on the combination of business process change methodologies i.e. radical and continuous improvement and IT solution approach such as Commerical Of the Shelf (COTS, package software), Business Proce...
     
 
  BPR Works only Top-Down
I am a BPR envangelist and in my experience BPR is only effective if it starts from the top, i.e. when senior managers accept the challenge to first revamp their mental models of management before they engage in the process. Otherwise all BPR efforts...
     
 
  Cases of Successful BPR Implementation / BPR Success Stories
Can you point out companies who were successful in BPR implementation? And what is the success rate of these projects?
I am currently doing my thesis on this topic. Any assistance would be appreciated....
     
 
  Maintaining the Quality of a BPR Programme
How can quality be maintained during a BPR inititiative?...
     
 
  Personal Business Process Reengineering?
Would anyone help me with one doubt here, can the concept of BPR be implemented in anyones personal life to have a radical change? Or is BPR specifically for business need only?...
     
 
  Business Process Reengineering = People
In BPR the people are the process and they are central to the success of any innovative change....
     
 
  BPR Through E-Governance Initiatives
In the public sector field of a government like India, implementing a 100% BPR would be difficult. Because the waste processes & positions identified out of such exercises would be of greater portion and the government itself would be unsure on how t...
     
 
  Business Process Reengineering in Agriculture
How to start BPR from clean sheet for large and very old agri industry? Any effective guide line? Thank You!...
     
 
  BPR is Like A Pipeline Through Pour Water
We know that drinking water comes through a tube for transporting clean water even when it's going through pour water. Without the pipe we do not get clean water. Similarly, to bring change in our country we need to implement BPR. Otherwise, for how ...
     
 
  BPR is not an End, but a Means
BPR is not an end, it is a means to an end....
     
 

BPR 特別興味グループ


特別興味グループ

BPR 教育とイベント


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ベストプラクティス - BPR プレミアム
  The Role of HR in Business Process Reengineering (BPR)
We already know BPR is not about IT only. But I'd like to find out what can or should be the role of HRM (Human Resource Management) in effective BPR implementations?
Thanks for sharing your thoughts......
     
 
  Faster and more Flexible than BPR - Alternative Approaches?
Is there any other alternative to BPR? Something that is more flexible, faster and with less work than BPR....
     
 
  Is BPR Useful for Small Companies (SMEs)?
Can BPR be used in small and middle size companies as well?...
     
 
  Reward Management During Business Reengineering
More often than not, Kenyan organizations in need of adapting to changes in the competitive business environment fail to satisfy the needs of the diverse groups of employees within the company. Many employees are exiting, new ones joining in and othe...
     
 
  ERP and Business Process Reengineering
Business process reengineering involves radically changing the status quo to fulfil customer's expectation and keep them coming back. This involves change management thinking and implementation of organisational principles. ERP helps in integrating d...
     
 
  BPR is needed in Ethiopia
I believe BPR is an important change management tool. It is a radical tool. You can't help or solve all the bureacratic mess created on customers with any other tools - be it Kaizen , TQM, etc.
That is why the Government of Ethiopia a...
     
 

Expert Tips (ENG) - Business Process Reengineering プレミアム
 

Comparison Kaizen vs. Innovation

In 1992, A. Meckel made this useful comparison of Kaizen (K) versus Innovation (I):
1. EFFECT - K: long term and continuous, but not dramatic; I:...
Usage (application)Appreciate the Differences...
 
 
 

List of Reasons for Business Process Reengineering Failure

Re-engineering usually fails due to 15 main reasons in 4 main categories:
A. Failure due to the actual re-engineering process:
...
Usage (application)BPR Implementation, BPR Pitfalls
 
 
 

Success Factors of BPR

Abdolvand et al. (2008) mention five factors that are critical for successful Business Process Reengineering :
1. Egalitarian leadership: ...
Usage (application)BPR Best Practices, BPR Implementation
 
 
 

Comprehensive Step by Step BPR Approach

In their article Business Process Reengineering: Building a Comprehensive Methodology, Guha, Kettinger and Teng are offering the Process Reengine...
Usage (application)Generic Business Process Reengineering Methodology
 
 
 

BPR Guidelines by Hammer

MIT Professor Michael Hammer has been identified as the pioneer of the BPR concept.
In his earlier perspective, BPR consisted of a radical redesi...
Usage (application)BPR Implementation Best Practices
 
 
 

How to Re-engineer the Process Flow?

The process flow re-engineering phase in BPR cannot be standardized and summarized in a checklist since there are no fixed rules that can apply to all...
Usage (application)Guidelines and Ideas for Process Redesign
 
 
 

Leadership Strategies for Change

In response to the high rate of change failure, Ken Blanchard and his team have developed the Blanchard Leading Through Change program, in whic...
Usage (application)Initiate, implement, develop and sustain change
 
 
 

Using Appreciative Inquiry to Improve Business Processes

Organizations focusing on developing their processes may use the appreciative process to i...
Usage (application)Alternate Approach
 
 
 

Innovating Bottom-up or Top-down

Check out 2 recent articles by professor Deschamps on ...
Usage (application)Corporate Innovation Approaches
 
 
 

Business Processes by Goal

The main goals of Business Process Modeling can be classified into three different categories:
1. Descrip...
Usage (application)BPM Categories, BPM Types, BPM Classification
 
 
 

BPR Key Success Factors

In an article, Al-Mashari and Zairi summarize the following elements as the key success factors of a holistic BPR implementation process:
...
Usage (application)BPR, Best Practices
 
 
 

Morris & Brandon's BPR View

Among the most recent scholars who added authoritative builds on BPR, Daniel Morris and Joel Brandon argue reengineering methodologies are just too...
Usage (application)Organizational Change
 
 
 

Harrington's Business Process Redesign

H. James Harrington has been the first to utilize the term Business Process Redesign, to underline his orientation towards a lower impac...
Usage (application)Lower Impact and Less Risky BPR
 
 
 

Business Processes by the Way they Develop

Considering the way that processes may develop, we can differentiate them into the following 2 types of processes:
A.  
 
 

Comparison TQM and BPR | Comparing Total Quality Management versus Business Process Reengineering

Compare TQM and BPR:
Similarities in TQM and BPR:
- Both TQM and BPR are customer-oriented. They both aim on improving the cus...
Usage (application)Learn form the Differences...
 
 
 

Supply Chain Processes to Consider

Critical value chain activities where various process components are typically scattered across several functional departments should defeintely be Usage (application)Business Process Redesign, Supply Chain Management
 
 
 

Business Processes by Focus Area

Depending on their focus, we can distinguish 4 types of business processes:
- Integration intensive Usage (application)BPM Categories, BPM Types, BPM Classification
 
 
 

Types of Change. Classification

Organizational change varies along at least to dimensions (expected-unexpected and incremental-radical) and can be managed by classifying it in one of...
Usage (application)Change Management, Organizational Change, Expected/Unexpected Change, Incremental/Radical Change
 
 
 

Davenport's BPR Approach

Hammer's and Champy's original BPR concept, testified in their numerous publications, has been lately developed and mitigated by the work of Thomas H....
Usage (application)BPR Implementation
 
 
 

How to Lead an Innovation Team

In order to become a great innovation team leader, Ram Charan suggests in the article "P&G's Innovation Culture" (strategy+business, Autumn 2008, Issu...
Usage (application)Best Practices, Innovation Team Management
 
 
 

Process Analysis and Diagnosis Techniques and Tools

Process Analysis and Process Diagnosis can be considered as one single concept, although some differences have been underlined in recent management li...
Usage (application)BPR, Business Process Modeling
 
 
 

Remember to Focus your Improvement Efforts?

Very often organizations consider continuous improvement as committing on improvement efforts, and thus creating projects to implement them, in all ar...
Usage (application)Achieve More With Less, Kaizen, BPR, JIT, Lean, Value Chain
 
 
 

The Role of IT in Business Process Reengineering

Information technology (IT) plays an important role in Business Process Reengineering (BPR). It is considered to be a major enabler for new forms of w...
Usage (application)BPR, IT
 
 
 

The Process Vision

A business process is a set of interrelated activities targeted at a defined and measurable result that adds value to the end user (customer).
Th...
Usage (application)Process Approaches, Organizational Development, Organizational Change
 
 
 

Typical Improvements by Leveraging Information Technology

Business Process Reengineering is considered a key tool for improving the efficiency of an organization in accordance with its goals.
BPR, throug...
Usage (application)BPR, IT
 
 
 

The Human Factor in BPR and Continuous Improvement

In their book Learning Organizations: Knowledge Management Theories, Models and Case Studies, Italian F. Azzariti and M. Bortali argue that individu...
Usage (application)The Attitude of People is Key
 
 

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BPRを下記のもので比較しなさい:  Outsourcing  |  Change Phases  |  Catastrophe Theory  |  Organic Organization  |  Core Group Theory  |  Appreciative Inquiry  |  Positive Deviance  |  Forget Borrow Learn  |  Planned Behavior  |  Force Field Analysis  |  Kaizen  |  価値工学  |  Value Stream Mapping  |  Change Management  |  Six Change Approaches  |  Managing for Value  |  Dimensions of Change  |  Eight Attributes of Management Excellence  |  Five Disciplines  |  Ten Principles of Reinvention  |  Fourteen Points of Management  |  Blue Ocean Strategy  |  Bottom of the Pyramid


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